Customer Service Manager

Louis Bredolo, Jr.

* ********* ******, ******, ** 07405 / 973-***-**** /

**********@*****.***

Objective To join a creative and progressive company and be a major

contributor towards expanding on their innovation, and

productivity

Experience Park Ave Motors

May 2010-present

Finance Assistant

Review applicant application and credit report

Input applicant information into Dealer Track and select

bank

Prepare contracts and all paperwork necessary for

complete loan

Acquire and conditions necessary required by bank

Fed Ex entire package to corresponding bank for funding

Residential Mortgage Corp

Aug 2009 - March 2010

Processor

Process conventional and FHA loans

Prepare and send out disclosures

Calculate income, review title, satisfy conditions

Coordinate with title agents, attorneys and borrowers for

closing

Sun National Bank (d.b.a. Sun Home Loans)

May 2009 - Aug 2009

Loan Processor

Pre-underwrite conventional and FHA loans

Prepare and send out disclosures

Calculate income, review title, sign off on conditions

Coordinate with title agents, attorneys and borrowers for

closing

New Jersey Transit

May 2008 - March 2009

Train Dispatcher

Supervise all employees connected with the movement of

trains and on-track equipment

Apply NORAC train operating rules on a daily basis

Produce service for any unusual occurrences that occur on

equipment or track

Wilkes Delicatessen, Bloomingdale, NJ

February 2008 - May 2008

Deli Clerk

New Century Mortgage Corp., Pearl River, NY

March 2002 - March 2007

Wholesale Regional Operations Manager (March 2004 - March

2007)

Supervise and train 47 employees inclusive of operations

and sales

Manage a pipeline of $150+ million

Ensure 24 hour turn around time in all departments

Motivate staff to achieve monthly goals ranging from

$95-$125 million

Perform semi-annual employee performance appraisals

Provide stellar customer service

Underwriter (August 2002 - March 2004)

Analyze credit, loan application, income documents and

title to determine loan grading

Establish credit grade and program based on analyzed

information

Satisfy stipulations at time of underwrite

Account Manager (March 2002 - August 2002)

Collect, verify, and satisfy stipulations

Review title and broker instructions

Set up loans for closing

Education Community College, Paramus, NJ (1997 - 1998)

St. Thomas Aquinas College, Sparkill, NY (1994 - 1996)

Moravian College, Bethlehem, PA (1991-1993)

References Upon Request

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