Customer Service Manager

Mary Santo

**** *** ** ***.*, Huntington, WV **701

Cell: 304-***-**** : ***********@*****.***

Career Focus

Highly motivated

customer relations

specialist with 2+

years sales

experience and

extensive

customer service

experience.

Summary of

Skills

●

Training and Development Hiring/Firing

●

Experience with conflict resolution Accounts Payable/Receivable

● ●

Client Relations Cold Calling

● ●

Outside Sales Experience

●

Professional

Experience

General Manager

September 1993

to April 2000

Mycroft's

Acquisition

Corporation–

Huntington, WV

● Hired,

trained

and

supervi

sed

staff of

20

employ

ees

● Respo

nsible

for

accoun

ts

payabl

e/recei

vable

and

reconci

liations

● Marketi

ng and

Adverti

sing

● Custo

mer

Relatio

ns

Outside Sales

Representative

November 1999 to

November 2001

North Central

Distributing –

Dunbar, WV

● Prospe

cted

and

develo

ped

local

accoun

ts

● Promot

ed and

market

ed new

product

s

● Cold

calling

● Won

prefere

ntial

treatm

ent

from

custom

ers

Manager/Bartend

er

November 2001 to

Present

Hank's–

Huntington, WV

● Invento

ry

manag

ement

● Employ

ee

supervi

sion,

schedu

ling

and

training

● Excelle

nt

custom

er

relation

s

Education

Marshall

University 2008

Regents Bachelor

of Arts

Relevant courses:

Pharmacology,

Medical

Terminology,

Anatomy/Physiolo

gy, and Health

Care Ethics

Contact this candidate