Data Entry Medical

Patricia Armenta

Home 623-***-****. Cell 480-***-****. ***********@*****.***

Professional Summary:

Adaptable professional accustomed to the integration of new delivery systems and changing work environments seeking to utilize skills,

gain knowledge and grow in responsibilities to promote self and the goals of the organization.

Skills:

Independent judgment and decision making

Promotes positive behavior

Analytical thinker

Supervisory training

Scheduler: staff meetings, events, catering

Bilingual: fluent in Spanish (speaking, reading, writing)

Work History:

DME Team Leader

Hospice of the Valley 2001-2013

Responsible for leading and supporting quality DME operations at HOV. Skillfully developed departmental goals, objectives,

standards of performance, policy and procedures. Interpreted and communicated new or revised policies to staff and helped

identify process improvements in the day to day operations of the department. Was as resource on DME products and vendors

available. Maintained the accurate and timely processing of DME orders and reports by encouraging creative thinking, problem

solving and empowering staff. Reviewed and approved all one-time contracts for non-contracted vendor items. Worked directly

with the finance department to review vendor invoices for accuracy based on the one-time contract negotiated rates. Maintained

and enhanced professional skills via in house/outside seminars and training classes. Reviewed customer survey information to

identify areas of improvement for the DME department and self.

Clinical Data Entry/Coordinator II

St. Joseph’s Hospital and Medical Center 1992-2001

Responsibilities included being the lead over the data entry department; initiated and responsible for training of personnel in the

Data Entry department. Printing and distributing weekly reports, inputting patient referrals, patient medical history, ICD-9

coding for diagnosis and surgical procedures, inputting HCFA 485 information, verification of medical documentation for

accuracy, timeliness and appropriateness. Printed and completed various billing spreadsheet reports for end of month billing

closing procedure/statistics. Coordinated conversion of upgraded computer systems: STAT II and OCS application for

transmitting required patient information to the Arizona Department of Health. Attended training seminars for Report Smith

applications. Designed various reports for home care director, JAHCO and other staff members as needed. Coordinated staff

back up support for billing, data entry personnel and the reception area. Participated in facility surveys and inspections made by

government agencies.

U-Haul International

Composition Operator/Assistant Lead 1985-1991

Responsibilities included typesetting various printing jobs/requests for in-house staff: newsletters, bulletins, flyers, instruction

booklets, in house newspaper. Interacted with various customers and departments to identify printing needs, time frame,

quantity needed. Responsible for final approval of printing jobs. Utilized various computer programs to complete print jobs:

PageMaker, Quark, Excel, Microsoft Word, Power Point, etc. Assigned employee areas, scheduled staff breaks and approved

over time. Routinely collaborated with department managers to correct problems and improve services.

Sigler & Sigler

Receptionist/Cashier 1983-1985

Responsible for greeting customers, sorting and filing various invoices, billing of various items, balancing cash daily. Provided

back up support for Mailroom department: checked literature levels, sorted and filed literature accordingly. Provided back up

support for the second office receptionist when needed.

Education:

Phoenix College

Course work: Business Administration

References available upon request.

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