Patrick Joseph
San Francisco, CA 94109
*************@***.***
OBJECTIVE: Provide gracious, exemplary world-class hospitality for a discerning
clientele.
EXPERIENCE:
• Presided over the door of renowned celebrity eatery enforcing high
standards with staff while handling V.I.P requests, quality control and
maximizing revenues through same day seating.
• Transitioned to private home management from hotel supporting
professional couple in all aspects of their private lives and maintenance of
12,000 square foot estate, staff and vendors.
• Implemented and monitored service standards that garnered awards
presented by leading hospitality rating services.
• Cultivated guidelines to develop unique guest arrival and departure
experience.
• Appointed contact for high profile visitors.
• Managed day to day hotel operation while working closely with all
departments to ensure seamless service delivery for all guests.
• Oversaw daily room inventory frequently maximizing rates and occupancy
percentages.
WORK HISTORY:
2003 - 2008 Manager, The Ivy Restaurant West Hollywood, CA
2005 – 2006 Estate Manager Beverly Hills, CA
20th Century Fox
2000 – 2003 Century City, CA
1998 - 1999 Front Office Manager, Mondrian Hotel West Hollywood, CA
1997 - 1998 Front Office Manager, Ritz-Carlton Pasadena, CA
1991 - 1997 Front Office Manager, The Peninsula Beverly Hills,
CA
1981 - 1991 Senior Assistant Manager, Westwood Marquis Los Angeles, CA
REFERENCES: Available upon request