Supply Chain Professional

ADELAIDE C. KOPENHAVER

*** ***** ****

SHERMANS DALE, PA. 17090

(H) 717-***-**** (C) 717-***-**** (email) ************@**.***

A strategic, proactive, motivated and experienced Supply Chain professional

seeking a position requiring identifying, planning and executing short and

long term goals to help your company grow, provide excellent customer

service and improve operating efficiencies. A supply chain professional

dedicated to improving processes, saving money, finding solutions, and

providing excellent customer service.

PROFESSIONAL EXPERIENCE:

MPC Industries LLC, Lancaster, Pa.

(01/2010 to 9/14/2012)

Tier I manufacturing supplier of motorcycle and gun parts

. Materials Manager

. Managed the purchasing, production scheduling, assembly and packaging,

shipping and customer service

departments

. Procured and managed outside vendors for polishing, painting, heat

treatments, brazing, metal treatments

. Increased cycle count inventory accuracy from 65% to 97.8%

. Increased the inventory turns from 16.7% to 22.9%

. Greatly improved customer service with all customers by increasing on-

time deliveries and developing

better communications through relationship building

. Improved customer delivery service rating from 60% to nearly 100%

. Saved $56,000 in cost reductions

. Prepared monthly Sales and Operating Plans with 12 month projections

. Managed the global purchasing and raw material ordering

. Negotiated and managed the purchasing of items for maintenance, repair

and operations (MRO)

. Implemented Kan Ban system for packaging items and assembly parts

. Implemented 5S systems in assembly, shipping, warehouse areas

. Reorganized assembly area by rearranging work cells to improve

efficiencies and inventory control

. Managed aftermarket parts order fulfillment center for out-of-production

parts

. Trained in Federal Firearms License manufacturing rules and regulations

. Maintained ISO9001 certifications

International Automotive Components, Carlisle, Pa.

(2005 to 9/12/08, plant closed)

(Formerly Lear Corporation)

Tier II suppliers of automotive interiors

. Materials Manager

. Project manager for start-up operations in Carlisle including the

hiring of Materials Specialists, creating MRP system reports to manage

tier II suppliers and meet customers' expectations

. Managed up to 90 tier II suppliers with sales of $220M in 2007, up

from $60M in 2005.

. Provided excellent customer service to GM, Chrysler and Ford through

relationship building and by motivating and training Material

Specialists to focus on the customer

. Launched 3 major automotive programs with Chrysler and General Motors

worth $195M in annual sales

. Managed consignment inventories worth $250K for GM production

. Assisted corporate purchasing group to evaluate new suppliers for

production capacity, production, quality systems, EDI and MRP

capabilities, shipping and distribution practices

. Prepared monthly Sales and Operations Planning report with 12 month

projection

. Managed the tracking of shipments of 1.3 million parts per week to

customers

. Managed 5 Material Specialists who interfaced with suppliers and

customers daily

. Trained Material Specialists in Tier II MRP, Ford, Chrysler and GM

software systems

. Increased the aftermarket parts fulfillment rating from 46% to 92%

. Managed plant consolidation moves and start-up operations for new

suppliers

. Coordinated engineering changes with customers and suppliers to

eliminate obsolescence costs

. Improved customer delivery ratings through training of suppliers

. Wrote and distributed handbook for suppliers outlining

responsibilities

Lear Corporation (temporary assignments at various locations)

(2004 to 2005)

. Huron, Ohio - instituted a Kan Ban system for plastic injection

molding and assembly operation, wrote work instructions and trained

supervisors and hourly associates

. Canada - filed claim against Ford Motor Company worth $260,000 and

wrote procedure for filing claims.

. Lebanon, Virginia - coordinated plastic injection molding and assembly

operations to eliminate expedited shipments to customer

. Wauseon, Ohio - organized the warehouse and Kan Ban system to assemble

doors for new GM program

Lear Corporation, Lewistown, PA

(1990 to 2004, plant closed)

(Formerly Masland Industries)

Tier I supplier of automotive interiors

. Materials Manager

(1995 to 2004)

. Managed annual raw material procurement of $72M with annual sales of

$106M

. Managed up to 23 direct and 50 indirect reports

. Managed the procurement, planning, production scheduling, shipping,

receiving, inventory control, warehousing, logistics and customer

service departments

. Increased cycle inventory accuracy from 80% at 99% or above

. Managed raw material inventory to increase overall inventory turns

from 60 to greater than 85

. Negotiated purchasing agreements for raw materials, logistical

services, MRO items

. Increased customer delivery service ratings from 80% to nearly 100%

. Provided excellent customer service to all customers (Ford,

DaimlerChrysler, General Motors, and Nissan)

. Prepared monthly Sales and Operations Planning reports with 18 month

projection

. Implemented Kan Ban (Pull) system with select customers

. Drafted QS9000/TS16949 procedures and trained associates to ensure

effective implementation

. Project manager for design and set-up for new warehouse including MRP

system updates

. Managed aftermarket parts order fulfillment center for out-of-

production parts

. Saved $100K in transportation costs in 2003

. Developed inbound transportation methods for just-in-time deliveries

of raw materials

. Six Sigma Greenbelt project - developed engineering change

notification system for all departments to reduce obsolescence costs

from $3,000 to $100 per incident

. Developed procedures for shipping and receiving, MRP system usage,

cycle counting, Kan Ban system and trained appropriate personnel

. Reported the plant's monthly inventory Roadmap with issues and action

items to corporate materials group

. Developed and implemented supplier scorecard system

. Production Scheduler/Shipping Coordinator

(1990 to 1995)

. Scheduled daily production for three shift continuous JIT operation

for 16 work cells

. Coordinated the outbound shipments to customers to meet specific

departure times and part requirements

. Investigated and solved internal and external quality and customer

service issues

EDUCATION:

B.S. in Business Logistics 5/1989 A.A. in

Transportation Management 5/1987

Pennsylvania State University, University Park, PA Harrisburg

Area Community College, Harrisburg, PA

GPA 3.47

GPA 3.56

TRAINING:

. Certified Six Sigma Greenbelt

. Certified in C.O.M.P.A.S.S. (Continuous Optimization of Manufacturing

Processes and Standardized Systems) - a Lean Manufacturing training

system developed by Masland Industries for continuous improvement

activities

. Certified internal auditor for ISO9001, QS9000, TS16949, ISO14001

. American Management Association non-credit course, "Fundamentals of

Finance and Accounting for the Non-Financial Manager"

. Supervisory Skills Training through Pennsylvania State University

Outreach Extension

MEMBERSHIPS:

. APICS

COMPUTER SKILLS:

. Proficient in Windows Outlook, Word, Excel, Power Point, Access, Lotus

Notes

. Proficient in Masland's MRP system including NetApps, Demand, Arts,

Mapper, Real-time

. Proficient in Job Boss job shop system

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