Services Manager

Summary

I have worked myriad positions in the psychological field for the

past 16 years. I have a Bachelor of Arts in Psychology, a MS in Counseling

Psychology and completed all but dissertation of a PhD in Psychology

program. I have held supervisory and subordinate positions with all

supervisors providing exceptional performance reviews. I am a self-

starting team player who is open minded and flexible yet also a strong

communicator. I have created and facilitated group therapy programs and

was a key player in the development of the Recovery Based EAC program at

Sacred Heart Hospital I have a strong record of success in dealing with

difficult clients, and have led my team in restraint reductions.

Work History

2011-2012 Psychotherapist, Sacred Heart Hospital, EAC

*Develop and maintain Recovery Based programming on unit

Conduct Individual and Group therapy sessions

Complete documentation

Provide clinical intervention training to staff

Participate in treatment team meetings

Create Recovery plans

2010-2012 Outpatient Individual Therapist, Haven House

*Provide individual therapy to those on case load

*Provide referrals for additional services as needed

*Conduct Initial assessments to determine level of care needed

*Create and update treatment plans

*Create daily progress notes

2007-2010 Psychological Services Associate - MH, Allentown State Hospital

* Provide Individual Therapy to individuals on case load

* Conduct psychological test batteries as needed

* Facilitate centralized programming sessions

* Supervise practicum students and interns as assigned

* Assist in screening and interview process of intern applicants

* Serve as a member on the PERT and DCORT teams

2006-2007 Crisis Worker, St. Luke's Hospital

* Conduct intake interview of ED patients to assess need for

admission

* Pre-certify insurance

* Conduct bed searches

* Provide referrals for inpatient/outpatient MH/Rehab/ etc services

2006-2008 Receptionist/Appointment Setter, Associated Chiropractic

*Set appointments for chiropractic and/or rehab

*Charge patients and accept payments for services

*Record all services rendered in billing program/complete

daily/weekly/monthly

billing statistics

*Answer phones

*Maintain confidentiality of patient records

*Create new patient/reactivated patient records in database and hard

copy

*Verify insurance coverage

2003-2006 Special Needs Coordinator/LEA representative, LVARCS

*Maintain special needs program compliance to Federal law and Pa

state code

*Coordinate special needs program and supervise special needs staff

to include

instructors, school psychologist and related services specialists.

*Maintain confidential files and databases on all students engaged in

pre-referral,

referral and service receipt

*Conduct interviews for interested staff

*Facilitate team meetings for purposes of IEP/504, etc

*Manage ACCESS account and process billing and reimbursements for

same

*Provide training for staff

2002-2003 Behavioral Specialist Consultant/Mobile Therapist, New Hope of

PA/KidsPeace

*Develop behavioral modification plans for psychologically and/or

developmentally challenged children

*Provide MT services to the children and families identified on the

case load

*Attend treatment team meetings and psychological evaluations for

identified

clients

*Supervise TSS staff assigned to case load

*Facilitate and encourage flow of communication between families and

service

providers to ensure continuity of care

2002. Intensive Case Manager, Lehigh Valley Assertive Community

Treatment

*Conduct individual therapy sessions with identified consumers

* Monitor individuals with Mental Illness on caseload and team

members' case loads

*Facilitate physical and mental health appointments for consumers

*Encourage consumers' independence by teaching ADL's and assisting in

task completion

* Attend treatment team meetings to advocate for consumers

1998-2000 County Caseworker II, Lehigh County Offices of Children and

Youth

*Ensure safety of children on case load through provision of casework

services

*Monitor and document compliance with court ordered services

*Coordinate and monitor services offered to families on case load

*Prepare court testimony and petitions and testify on behalf of OCYS

1996-1998 Recreation/Socialization Coordinator, Step By Step, Inc

*Implement methods, processes, plan (e.g. goal planning, supportive

counseling,

guidance, group activities, role modeling, tutoring, experiential

opportunities) to a

specific program area (e.g. socialization, interests, leisure

activities, etc.)

*Identify consumers' strengths, needs, skills, and interest areas

that need to be

developed or improved and evaluate progress

*Monitor and record medication administration

*Complete assessments and other documentation (e.g. case notes,

incident

reports, logs)

1996. Mental Health Worker, New Vitae Partial Hospital Program

*Implement treatment plans as developed

*Facilitate group psycho-educational discussions and one on one

counseling

Sessions

*Maintain records noting progress and problems

1993-2001 Signal Support Systems Specialist, United States Army

Reserve

* Rank= E-5, Sgt; honorably discharged upon conclusion of commitment

EDUCATION

2012 * ABD, PhD Psychology,, Capella University

2001 *MS Counseling Psychology and Human Services, Child/Adolescent

Therapy specialization Chestnut Hill College, Pa conferred

5 May, 2001

1996 *BA, Psychology, Shippensburg University, Pa conferred 11 May,

1996

1994 *USAR Diploma, Signal Support Systems Specialist Course, Ft.

Gordon, GA

Credentials

Licensed Professional Counselor, pending

National Certified Counselor, pending

Contact this candidate