Customer Service Management
Resume:
Maria Czarina E. Geronimo
***********@*****.***
+639**-****-*** • +692********
Block 1 Lot 54 Oklahoma street Barcelona 3 Palico 4
Buhay na Tubig Imus, Cavite
Objectives
Enable to further my career within your company. To give my outmost best and becoming one of
the most reliable focused employee. And to be able to apply the things I’ve learned from the
University.
Education
Lyceum of the Philippines University – Intramuros, Manila
BACHELOR OF SCIENCE MAJOR IN TOURISM, 2008 2012
Saint Francis of Assisi College – Bayanan, Bacoor, Cavite
2004 2008
Queen of Angels Learning Center – Buhay na Tubig, Imus, Cavite
1999 2004
Training Experience
Spa Receptionist
January 12, 2012 – March 9, 2012
Hotel H2O
Front Office Associate
January 28, 2012 – March 17, 2012
Makati Prime Tower Suites
Work Experience
Receptionist
Water Village Grill & Restaurant June 2012 – August 2012
Front Desk Representative
September 2012 – April 2013
Megaworld Corporation (Head Office)
Skills
A hard worker and quick learner
•
Customer oriented and multi tasking with excellent customer service
•
Computer Literate (Microsoft Office Applications: Word, Excel, PowerPoint)
•
Knowledgeable in Front Office
•
Knowledgeable in Cooking and Baking
•
Basic knowledge in speaking basic Nihongo
•
Good communication skills
•
Personal Profile
Age : 2 1
Date of Birth : April 24, 1992
Place of Birth : Tondo, Manila, Philippines
Gender : Female
Civil Status : Single
Height : 5’5”
Citizenship : Filipino
Seminars Attended
Personality Development
2008
JPL Hall of Freedom, Lyceum of the Philippines University
Resort Management and Exposure Tour
2008
Villa Escudero Plantation and Resort
Amadeus e – Learning
2009
Lyceum of the Philippines University, College of International Tourism and Hospitality
Management
Resort Management and Exposure Tour
2009
Caylabne Bay Resort Ternate, Cavite
Ilocos Heritage, Cultural and Ecotourism Exposition: Overview on Hotel Operations and
2010
F&B Services
Ilocos Sur and Ilocos Norte
Project Orientation Program
2013
McKinley Hills Fort Bonifacio, Taguig City
Service Excellence
2013
The World Centre, Makati City
Character Reference
Available upon request.
Contact this candidate