Sales Registered Nurse

QUALIFICATIONS AND EXPERTISE:

. Current AZ RN license. Refresher course completed July 2011 with 90%

theory and clinical at El Rio Urgent Care. Current BLS.

. Strengths in diverse functions, including strategizing, planning,

developing performance measures, creating breakthrough results for

diverse teams, & formulating business dashboards for optimal ROI &

growth

. Proven innovator of business models for unprecedented results in

profit and sales, in various industries including medical, legal,

manufacturing & IT

. High caliber training & coaching skills, with varied learners (CEO,

VP, Directors, Managers, & staff) in technical & soft skills, as well

as behaviors and strategies necessary for improved performance

. Expertise in identifying & recruiting employees, developing

competencies & creating performance based evaluations

. Proven skills in developing & troubleshooting business systems,

procedures, & teams

EXPERIENCE:

Xerox/ACS Inc.

Learning & Performance Consultant, 2012 - present

. Act as a consultant & coach for diverse hospital professionals,

providing expert information & aid related to workflow process

improvement

. Train learners on suite of MIDAS+ software, including Hospital Case

Management, Quality Management, Risk Management, Reporting, & Focus

Studies

Microsoft, Inc.

Sr. Consultant, 2011-2012

. Conducted Business Model Transformation Workshops and coached

Microsoft Partners to move premise based clients to: cloud based

solutions, solution bundles, new marketing strategies, new sales

strategies and compensation plans.

. Worked with 140 Microsoft Partner firms individually to complete six

month action plans for the above mentioned areas of their business.

Coached them to create new strategies for being profitable in the new

business model. Coached them to develop leadership teams to fulfill

on the new strategies and cause transformational thinking with people

involved in their process.

Medvica International

President, 2009-2011

. Created North American distribution channels for a medical device

manufacturer, hired and trained a national sales force of over 60

people, marketed products to doctors across the US as new treatment

modalities, and promoted awareness and treatment of endovascular

disease to patients.

Innovative Management Solutions

Sr. Management Consultant, 1998-2009

. Trained top VP, Director and Mangers in Breakthrough Projects strategy

-SMR, project management, re-engineering strategy, management

strategy, team building, leadership development, coaching,

communications and employee motivation for two local hospitals,

clinics and physicians, with 4,000 and 350 employees respectively. All

SMR's met, which resulted in improved hiring and retention rates;

specifically, management turnover decreased from 55% to 22% and

successful hiring and one year retention from 40% to 92%. Northwest

Hospital and Tucson Heart Hospital.

. Designed and implemented five-year business strategy and major

organizational development with the largest stem cell bank in the

world, Cordblood Registry Inc. Trained Executive Team, VP Team and

Directors in Tucson and San Bruno CA in Leadership Development,

Breakthrough Projects -SMR, project management, succession planning,

finance-budgets, staffing, coaching. New 5 year strategy with specific

scorecard results for 8 areas of business and newly created team to

fulfill SMR's. Sales were in negative trend when i started in 2004,

record sales of over 38% in 2008. 3 Directors promoted to VP. Re-

engineering of processes from education, hiring, manufacturing.

Responsible for breakthrough performance in all areas of business.

. Developed senior management team and re-engineered a struggling sales

department for a national manufacturing company in Virginia,

increasing sales by 73% per month in the 'off-season',

. Consultant on Consulting team contracted with Magma Copper Inc (5

mines) over 4000 employees, responsible for leadership development,

training leaders to train staff in breakthrough technology,

reengineering the organization which was sold within 4 years for

record stock price to BHP Inc.

. Consulted with various clients for strategic business and leadership

development using tools described above. This list includes:

attorneys, physician groups, architects, engineers, construction,

manufacturing, recruiting, medical treatment centers, real estate etc.

Examples include: 2 attorneys at 190,000/yr. to 3M year in 5 years;

1 architect - no profit to 1M in profit in 5 years; construction

company at 15M sales for 10 years to 42M in sales in 18 months - all

using breakthrough technology with people and strategic business

process.

Tucson Heart Hospital

Director of Clinical Education, 1998-2000

. Designed efficient training programs for nursing and other newly-

developed programs for hospital staff. OSHA, CEU's,

. Monitored all Clinical Trials at the hospital.

. Directed management training for all department directors,

supervisors, and team leaders.

. Co-created computerized learning modules for all staff members and

specialized programs for cardiac patients.

University of Arizona

Director of Clinical Research, 1987-1998

. Contracted with Cardiowest to develop the IDE Protocol and monitor the

nation-wide evaluation of the CardioWest C-70 Total Artificial Heart.

Designed the first successful, FDA re-approved clinical trial for the

world's first artificial heart. Device was taken out of trials by the

FDA and we had to redesign the trial and persuade the FDA to re-

approve our newly developed clinical trial. Designed the

randomization and control group strategy which was the first ever

cardiac device protocol approved by the FDA and implemented by the FDA

in other clinical trials. Was the clinical monitor in charge of the

trial and starting up 6 hospitals to participate in trial, including

design of data collection and storage for reporting purposes.

. Created the first profitable Clinical Research Center at a University

Hospital. Started with 1 heart valve study and developed into 22

clinical studies per year/ 3 M year for research and staff positions.

Accountabilities included contracts, budgets, subject information and

consent/approval, and managing the studies (paperwork, drugs, labs,

follow-up visits, monitoring and audits).

. Contracted with Shiley Inc. to create and conduct a national, FDA

approved follow-up study for patients who received the Ionescu-Shiley

Heart Valve.

. Created joint monthly heart valve clinic with Cardiologist, Cardiac

Surgeons and Echo lab for patient annual follow-ups

. Created a comprehensive database for all bypass surgery and pediatric

surgery patients, including: Follow-up studies. Clinical Outcomes,

Risk Stratification, and Quality of Life Studies.

. Trained hundreds of staff members in the areas of in nursing, cardiac

life support, clinical trials, clinical outcomes, and designing

clinical protocols.

University Medical Center

Assistant Nursing Manager, CCRN - CTICU, 1981-1987

. Created the first flight for life team for critically ill patients on

a heart assist device needing transport for cardiac transplant.

. Ensured the survival of the first Jarvik Artificial Heart patient for

eight hours post-op.

. Trained and developed new personnel in principles of cardiac surgery,

cardiology and caring for patients with heart transplant, lung

transplant and artificial heart devices.

EDUCATION:

. Master of Science, Administration and Research

University of Arizona - 1990

. Bachelor of Science - Nursing

University of Arizona - 1985

SPECIAL HOSPTIAL ORGANIZATIONAL ACHIEVEMENTS:

University of Arizona (1996)

. Transferred all research projects to the University of Arizona.

. Opened and filled an eight person Clinical Research Department with

two million dollars of Clinical Research Projects.

University Medical Center (1986)

. Developed and implemented a flight team to transport Critical Cardiac

Patients on the IABP for heart transplant at University Medical

Center.

. Worked with Dr. Timothy Icenogle to develop the systems and implement

the operations.

PUBLICATIONS:

1. Copeland J, Rosado L, Snyder S. New Technique for Improving

Hemostasis in Aortic Root Replacement with Composite Graft. Ann

Thoracic Surg 55:1027-1029, 1993.

2. Snyder S. Cardiovascular Technology: Nurses and Clinical Trials. J

Cardiovasc Nurs 8(2):86-90, 1994.

TEACHING ACTIVITIES

1991 - 1996 University of Phoenix & University of Arizona College of

Nursing, Nursing Research

. Clinical Preceptor for Senior Nursing Students

. Assigned and assisted students in developing and implementing research

projects at University Medical Center.

. Research design, questionnaires, data collection tools and

analysis/interpretation of data.

1986 - 1987 University of Arizona, College of Nursing

. Clinical Instructor-Registered Nurse Program- Advanced Medical/Surgical.

. Trained and developed student nurses in problem solving, nursing

principles and caring for critically ill patients in the Intensive Care

Unit at a local hospital.

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