Reception/Customer Service

Current Experience

PURPOSE SOCIETY FOR YOUTH & FAMILIES 2007 TO PRESENT

NEW WESTMINSTER, BC (VOLUNTEER)

Health Van / Harm Reduction Worker

Work directly with clients to provide services and support in a safe and

respectful environment. Health Van staff work in a fast paced environment

and will:

. Work directly with injection drug users, sex workers and street involved

individuals

. Upon request, provide clean needles, condoms and other personal care

items

. Build and maintain trusting relationships with clients who access the van

. Provide information to services such as; violence prevention

organizations, shelter and housing, addictions services and health care

. Provide "bad date" information and take reports for the Red Light Alert

Sheet

. Record contacts, incidents and log information when on shift

. Directly contact police and emergency services as needed

. Ability to maintain a non-judgmental and approachable manner is required

. Ability to function effectively in difficult and/or crisis situations is

required

I have also worked the front reception counter, worked the lunch program

for HIV/Hep C clients, worked at the Youth Clinic and assisted in HIV/Hep C

Presentations to schools, hospitals, etc.

Previous Experience

ARTMAN AUTOMOTIVE LTD 2010 TO 2013

BURNABY, BC CASUAL/ON CALL

Administrative Assistant

Provide support in all aspects relating to accounts receivable, banking,

correspondence, marketing mail outs and any other duties as required.

Earth tech (canada) ltd, Victoria, BC 1994 to 2007

SeniorExecutive Administrative Assistant

Provide complete support to the Vice President, Administrator, Department

Managers, Project Managers and other team members in all engineering

disciplines; municipal, environmental, electrical, mechanical, structure,

industrial and legal survey.

Provide quality computer graphics for corporate presentations and training

sessions. Assist in the layout/design of reports, presentations and

proposals. Assist with project billing, accounts receivable, payable, bank

deposits, and petty cash. Develop and maintain database to track

expenditures for various projects. Heavy word processing of a technical

and statistical nature with complicated mathematical equations and detailed

charts for research proposals and professional papers to be published, as

well as regular word processing and distribution of proposals, reports,

letters, meeting minutes and memos

Provide instruction on corporate computer system, templates, and corporate

standards. Maintain central filing and off-site filing systems.

Coordinate and arrange all travel bookings. Coordinate large corporate

promotional parties, golf tournaments, hockey game outings, etc.

LLOYD ALLEN PUBLISHING - VICTORIA, BC 1995 TO 2000

Contributing Writer

Freelance writer who contributed articles monthly for a local entertainment

magazine. Articles were based on my personal dating life from a witty and

humourous point of view.

kerr marine company - Vancouver, BC 1991 to 1993

Inside Sales Assistant/Freight Broker Assistant

Responsible for providing clients sales information related to container

shipping from the Port of Vancouver and Port of Seattle. Developed

numerous inter-related custom databases. Responsible for booking

containers, processing Bills of Lading and filing legal documentation with

proper authorities. Also responsible for filing, typing, opening/closing

office, processing invoices and updating client databases.

FIRST CITY TRUST - Vancouver, BC 1987 to 1991

Department Assistant

Provided support to the Vice President, Controller and all department

personnel. Assisted with RRSP applications, RRIF applications, money

transfers, travel arrangements, accounts payable/receivable.

SKILLS & TRAINING

HEPATITIS AND SAFE SEX, 2010

Safe Injection/Safe removal of Used/Contaminated Needles, 2011

Dealing with Difficult People, 2009

Project Managers Workshop, 2002

Accounting Fundamentals, Camosun College, 2000

Y2K Remediation Training, 1999

ISO Orientation, 1998

Microsoft Office Suite WinXP Advanced

ISO - 5 Easy Steps, 1998

Team Skills Seminar (TSS), 1997

Bookkeeping for Small Business, 1998

Business Skills Training for Project Managers, 1997

ISO 9000 Training, 1997

Xerox Team Skills Seminar (TSS), 1997

Financial Management Systems for Project Managers, 1997

Introduction to Accounting, Basic Bookkeeping 1986

Microsoft Access Introduction/Advanced

Corel Graphics, Harvard Graphics

BST Custom Accounting Program

Collecting Outstanding Accounts Seminar

The Exceptional Executive Assistant Seminar

Medical Office Assistant Diploma

Medical Terminology

References available upon request.

Contact this candidate