Human Resource Generalist

Linda K. Kern

**** ******** ******

Lakewood, OH 44107-2721

H: 216-***-**** / C: 216-***-****

**********@***.***

www.linkedin.com/pub/linda_kern/61/388/115

CAREER SUMMARY

Seasoned Human Resources Generalist with comprehensive experience in all

aspects of human resources with emphasis on policy composition, benefits

administration, employee relations, delivery of HR technology, recruitment

and retention, compliance, conflict resolution and change management.

Excels at demonstrating a full commitment to providing the highest possible

standards of customer service and support. Conscientious and detail-

oriented with excellent communication and organizational skills. Analytical

problem solver able to anticipate issues and create new systems that

streamline operations, resolve concerns and improve efficiency. Specific

expertise in the following:

Collaborative Leader Excellent Written / Verbal Communication

Policy Composition Skills

First-rate Customer Service

Benefits Administration Training / Coaching

Wage and Salary Administration Analysis and Problem Solving

Hiring / Retention Multi-Tasking

Employee Relations Detail-Oriented

Conflict Resolution MS Office

Compliance Lawson, Paychex, UltiPro HRIS

PROFESSIONAL EXPERIENCE

Westshore Primary Care Associates, Inc., Westlake, OH 2006 -

2012

Multi-group physician practice with 11 sites throughout eastern Lorain and

western Cuyahoga counties comprised of 174 employees, including 36

physicians, specializing in internal medicine, family medicine, pediatrics,

endocrinology, dermatology, podiatry, OB/GYN, and five midwives.

Additionally, my services were contracted out to Cuyahoga Physician

Network, Inc., another physician practice group under the Sisters of

Charity Health System umbrella.

Human Resource Coordinator (Generalist)

Solely responsible for all aspects of the Human Resource function including

policy, benefits, hire / termination process, HRIS/Payroll maintenance,

unemployment and compliance.

. Composed employee handbook for Cuyahoga Physician Network, Inc. and

policy manuals for Westshore Primary Care Associates, Inc. and Cuyahoga

Physician Network, Inc.

. Managed and coordinated group benefits including medical, dental, vision,

life insurance and 401(k) programs. Responsible for benefit enrollment,

issue resolution with third party administrators, benefit analysis and

invoice approval. Coordinated FMLA requests and tracking.

. Coordinated hiring process including ad placement, background checks,

reference checks, offer letter and orientation of new employees.

Developed hire packet for distribution to new employees and created and

conducted new employee orientation program.

. Maintained Lawson HRIS. Responsible for all data entry, including hires

and terminations, changes in status, position and/or department, paid

time-off, payroll and benefit deductions.

. Responsible for producing internal reports on demand and mandatory

reporting, including Ohio new hire reporting, EEO-1 report and quarterly

Multiple Worksite reports.

. Served as key player in the conversion and implementation of a more

sophisticated HRIS.

. Served as Compliance Officer for Westshore Primary Care reporting

bimonthly to the Physician Advisory Committee, handling patient

complaints, coordinating the reconciliation of conflicts, and promoting

ethical behavior and moral conduct of all employees. Developed a written

Compliance Program specific to a physician group practice.

Squire, Sanders & Dempsey, LLP, Cleveland, OH 1998 -

2006

International geographically diverse legal practice comprised of

approximately 760 attorneys and paralegals and 860 staff with offices in

the Americas, Asia and Europe (37 offices in 18 countries).

Human Resource Analyst

Worked at the corporate headquarters and serviced all offices in the

Amercias, Europe, and Asia.

. Coordinated attorney and paralegal billable goal expectation program.

. Served as liaison between human resources and technology regarding set-

up, access and deletion of all users within the Firm's computer operating

systems.

. Maintained Ultipro HRIS. Responsible for all employment and personal

data.

. Maintained position control for all non-attorney positions.

Realogic, Inc., Cleveland, OH 1997 -

1998

A technology consulting and systems integration firm.

Human Resources Representative

Served as Assistant to Director of Human Resources.

. Created computerized personnel record database.

. Revamped personnel files into standardized format ensuring legal

compliance.

. Developed tracking procedures for evaluation and turnover.

. Coordinated H-1B process for expatriate computer consultants sponsored by

the company working closely with immigration attorneys.

. Assisted in preparation and compilation of data for a written affirmative

action program.

Fairview Health System -

Fairview General and Lutheran Hospitals, Cleveland, OH 1980 -

1996

Fairview Health System was comprised of Fairview General and Lutheran

Hospitals, both community hospitals fully accredited by The Joint

Commission (JCAHO). Both hospitals are currently owned and operated by the

Cleveland Clinic Health System.

Personnel Specialist 1995 - 1996

Compensation Specialist 1994 - 1995

Policy Coordinator 1990 - 1994

Personnel Office Manager 1990

Executive Assistant to Vice President of Human Resources 1988 - 1990

Personnel Assistant 1986 - 1988

Records Clerk 1980 - 1986

Progressive human resource roles within the organization with the following

accomplishments:

. Composed and maintained policy manuals and handbooks for Fairview General

Hospital, a non-union environment, and for Lutheran Hospital, a union and

non-union environment. Served as Liaison between employee and department

manager in clarifying policy. Primary in resolving non-union labor

issues.

. Developed and coordinated the Employee Problem Solving Committee for non-

union grievances. Composed grievance responses for both union and non-

union grievances.

. Coordinated annual blood drives and service award galas.

. Administered Education Assistance Program.

EDUCATION

Bachelor of Arts (BA) in Business Administration and Psychology

Bowling Green State University, Bowling Green, OH

Prerequisite Nursing Coursework

Wittenberg University, Springfield, OH

CONTINUING EDUCATION

Complying with Federal Labor & Employment Laws in Today's Workplace

Sponsored by the Cleveland Bar Association, Cleveland, OH

Employment Law Fundamentals for HR Professionals

Litigation Prevention Workshop

Employers Resource Council (ERC), Mayfield Village, OH

Microsoft Office Professional 2007 and 2010 (Excel, Word, PowerPoint)

File Maintenance, Computer Essentials, Internet Essentials

Corporate College (a division of Cuyahoga Community College),

Cuyahoga County Public Library and Rocky River Public Library Training

Departments

Contact this candidate