Customer Service Medical

Kim A. Tenreiro R.Ph.

**** ********* *****, ***********, ** 144**-***-*** 6018 (C) ***********@*****.***

Executive Profile

Pharmacist/ Business owner with solid experience in Retail Community Pharmacy. Former owner of multi

location business operations. Desires a professional position in Pharmacy as a Consultant Pharmacist.

Skill Highlights

Small Business Development: Leadership/communication skills

Owner of three pharmacies in Ontario Adjunct faculty member of Albany College

County, New York:

The Medicine Shoppe, Canandaigua, NY of Pharmacy, Buffalo College of Pharmacy,

Animal Pharmacy, Canandaigua, NY

Red Jacket Pharmacy, Shortsville, NY St. John Fischer College of Pharmacy, and

Pharmacy preceptor, The Medicine Shoppe

Pharmacy was host site for general

pharmacy and compounding rotations for

more than 50 students.

Core Accomplishments

A practicing pharmacist since 1981, my career began at New York University Medical Center in

Manhattan where I received initial training in prescription compounding (customized preparation of

medicines not commercially available) and have maintained this specialty as the cornerstone of my

business operations . My Compounding experience includes sterile compounding, veterinary

compounding, pain management, hormone replacement, and dermatological compounding. These

areas have enhanced and identified my stores as specialized. Patients could receive services not

immediately available from Chain Pharmacy competitors.

Other practice sites include Bellevue Hospital, Manhattan Eye, Ear, and Throat Hospital, and

Kingsbrook Jewish Medical Center, all located in the New York City area.

Technical experience as a computer programmer,12 years. Developed health related software for large

institutional facilities and authored software for pharmacy applications, dietary, durable medical

equipment, patient chart keeping, and individual service planning.

Other proficiencies include, word processing (Microsoft Word and Lotus WordPro), spreadsheet processing

(Microsoft Excel and Lotus 1 2 3), and accounting software (QuickBooks and Quicken). Extensive experience

with Zadall software for pharmacy management and competent in the use of Rx30 and QS/1.

Professional Experience

The Medicine Shoppe July 1994 to July 2012

Pharmacist/CEO

Canandaigua, NY

A Retail Community Pharmacy, established in 1988, located in the Finger Lakes Region of New York

State. Providing a professional apothecary environment, specializing in Medications prescribed by

Physicians, as well as Compounded Prescriptions, Over the Counter medications and supplements. Customer

Service was priority. We provided friendly customer service at prescription drop off and pick up counters.

Consultation given to patients with critical information and advice regarding possible drug interactions, side

effects, dosage and proper medication storage. The leading independent drug store in Ontario County, known

for it's ability to provide hard to find medications, services and care.

The Animal Pharmacy July 2002 to July 2012

Compounding Pharmacist/CEO

Canandaigua, NY

A specialized Compounding only Pharmacy, providing Veterinary practices throughout Upstate New

York, providing access to customized medications for their practice and patients.

Red Jacket Pharmacy April 2002 to May 2012

Pharmacist/CEO

Shortsville, NY

Retail Community Pharmacy, located in a Grocery store Plaza, Shortsville, NY. Providing Pharmacy

services where none were previously available.

A Professional Apothecary, Red Jacket provided prescription medications, over the counter medication and

supplements to customers in the area. Successfully assisted customers with patient consultation regarding their

prescriptions and provided excellent accommodating customer service.

Education

St. John's University 1976

Bachelor of Science: Pharmacy

New York City, New York, USA

Magna cum laude graduate

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