Customer Service Assistant

Mr Gergely Csapucha

Abingworth Hall, Storrington Road, Pulborough, RH203EF

******@********.**, +447*********

Profile:

I enjoy being able to improve the wellbeing of others and generally enjoy

working with different people. I feel I have gained a lot of the relevant

skills through the various different courses I have taken since 2006. I

always strive to improve myself where I can and for example while

travelling in Thailand in 2011, I undertook a course in Thai Yoga Massage.

I am looking to start my massage career and would really like the

opportunity to work with you. I am willing to travel or relocate as

neccessary.

Education:

Hot Stone Massage Course

September 2012

ITEC Level 3 Diploma - Sports Massage Therapy June 2011 -

March 2012

College of Classical Massage, Brighton

ITM - Thai Massage Therepy December 2011 -

January 2012

International Training Massage School, Chiang Mai Certificate

(120 Hours)

ITEC Level 3 Diploma - Holistic Massage Therapy September

2010 - April 2011

College of Classical Massage, Brighton

- ITEC Diploma in Anatomy, Physiology & Pathology

Cambridge ESOL Level 1 - First Certificate in English, Level B2 June

2010

ESOL Level 2 Certificate - Trinity Exam September 2009 -

July 2010

Northbrook College, Worthing

Introduction to Swedish Massage April 2006

Tatabanya, Hungary

Professional Experience:

HFHolidays Ltd, United Kingdom

December 2008 - present:

General Assistant/Barman

Duties Include:

. Serving/hosting in the dining room for all meals and special events.

. Bar duties including serving drinks, beverages and afternoon tea,

handling cash and card payments, assisting guests with questions and

locking up the hotel before going off duty.

. Other duties carried out include the cleaning of guest rooms and

public lounges, light gardening and maintenance work and also

assisting guests with carrying lugguage.

Working here has improved my customer service skill. I enjoy working with

people and like to make them feel welcome. I am able to make quick

decisions in relation to guest questions as well as being motivated and

willing to work indepentantly. I regularly use my own initiative to acheive

my own goals.

Independant Massage Therapist

2011 - present:

In my spare time I regulary massage private clients.

February 2008 - May2008:

BP Petrol Station, Dartmouth, Devon, England

General Assistant

June 2007 - October 2007:

Panorama Restaurant, Kalamaki, Zakynthos, Greece

Waiter

January 2006 - May 2007:

Turul Taxi, Tatabanya, Hungary

Self-employed taxi driver

Key Skills/Achievements:

Being patient and flexible, willing to learn new skills

Organised thought processes

Diplomacy skills

Strong customer service skills

Full driving licence

Other languages: Hungarian

Hold an Emergency First Aid Appointed Person Certificate

Studied German language in Austria in January

Currently studying German at Sussex University

References:

Available on request.

Contact this candidate