Administrative Assistant Management
Resume:
Nancy Bayoumi Hassan
Personal Information
Date of Birth : 11-8-1984
Home address : *** * ***** **,***#E5
Cellular phone : 269-***-****
E-mail address : *************@*******.***
Education
Faculty of Engineering
Bachelor Degree from the Arab academy for science and Technology (2008)
Grade : Good G.P.A ( 3.29)
Major : Computer Engineering
Project of Graduation: Voice over IP
(Wireless and wired Network)
Grade : Excellent
Computer Administration
MA from Harvard Business School enrolled 2013 ( in progress)
Qualifications
Proficiency in Microsoft word, Excel, PowerPoint, and all applicable
computer systems.
++Computer Operating system :Ms-dos, Win 98, Win Xp and vista
Excellent in using Photoshop, illustrator and Dreamweaver
Excellent in oracle developer usage, database developing and database
management
Knowledge of computer according programs, math skills as well as budgetary
analysis capacities.
Provide administrative support by preparing reports, handling information
requests.
Preparing Material safety data sheet ( MSDS)
Preparing safety and security standard training and procedures
presentations for meetings and handling the S&S meeting minutes
Perform clerical functions such as preparing correspondence, receiving
visitors, arranging conference calls and scheduling meetings.
Create and maintain listings, files forms and documentation.
Coordinate and schedule travel, hotel and transportation arrangements.
Assist in managing committees for corporate functions and initiatives.
Reconcile and audit monthly statements.
Ability to apply supervisory/management soft skills
Ability to analyze and interpret activities in order to improve or develop
new approaches
Ability to make decisions with only general policies and procedures
available for guidance.
Provides training, including safety and security to staff
Assigns duties to staff and observes performance to ensure adherence to
hotel policies and procedures.
Reviews and resolves or assists in resolving guest complaints and employee
issues.
Accounting knowledge
Lead generation and management
Build and maintain critical customer knowledge via account plans.
Conduct regular business reviews.
Develop strong internal/external customer relationships with the focus on
lifetime value of accounts.
Manage account activity as outlined in sales operating manual.
Participate in trade shows and conferences as required
Risk assessment
Crisis and emergency management plan
Excellent in all computer software; Word for Windows or
WordPerfect, Outlook, Excel, Lotus, PowerPoint, etc
Certificates
Computer Maintenance (hardware and software ) From the Governmental
Egyptian institute
Graded as Excellent
Oracle Developer + introduction to Sql/ql language From the Arab Academy
for science and technology and marine transport
Graded as Excellent
ICDL ( Microsoft office,Microsoft word,excel and PowerPoint )
From the Arab academy for Science and Technology and Marine transport
Graded as Excellent
Oracle Administrator
From The Arab Academy for science and Technology and Marine transport
(Graded as Excellent)
Flash, illustrator and Dreamweaver
From the Arab Academy For science and Technology and Marine Transport
(Graded as Very Good)
Community Association Manager (70 hrs)
( from Arab academy for science and Technology and Maritime transport,
Graded as Excellent
Have trained 50 participate in the university
(100 hr trained)
Six Sigma ( 5 Modules )
Taken by Mr.Ahmed kamel
Black Belt trainer (Sheraton Montazah hotels)
2009
Harvard Business school ( United States)
Harvard Mentor
26 Certificates from Harvard Business School
including but not limited to the following courses:
Finance Essentials
Working With a Virtual Team
Solving Business Problems
Preparing a Business Plan
Assessing Performance
Starwood development center
(Worldwide hotels and resorts) through ecornell
Including but not limited to the following courses:
Business Web Training
Behavioral Interviewing
Six Sigma
17 Certificate from Starwood development center graded as Excellent
Work Experience
Senior Administrative Assistant to Director of Engineering department in
Sheraton Starwood hotels and resorts ( Egypt)
From 2/11/2008 till 25/5/2011
Trained staff and employees, including company safety and security
procedures.
Completed department Material Safety Data Sheet Report, Annual Risk
Assessment, and Emergency Management plan.
Assigned staff responsibilities, observed performance to ensure policy and
procedure adherence.
Assisted management with recruiting, training, safety, and new hire
orientation.
Audited monthly statements and reconciled billing assessments.
Executive Administot to CEO in Teeuwissen International company
From 11/2/2002 till 18/9/2003 ( Netherlands)
Performed data analysis for documentation of facts, conclusions, and
interpretation of findings.
Completed Procedure Manuals, business correspondences, and presentation
reports.
Designed policy for department Procedures, Quality Standards, and
Employment Development outlines to ensure standard of high quality.
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