Customer Service Data Entry

Parminder S. Matharu

CONTACT: 079********

E MA I L: ****.**@*******.***

I am a responsible, proficient, socialable, organised person, possessing

excellent verbal as well as writ ten communicational skills, problems solving,

w ith the enthusiasm of learning new requirements at a fast pace. E xcellent

organisational skills and very self-motivationed which allows me to work to

my full potential, I can work indepentally and as part of the team .

T raining and Qualifications: -

B i rmingham City College from Sept 2011 to Dec 2011

AAT – Association of Accounting Technicians Level 1

•

AAT – Level 2 : f rom Jan 2012 to July 2012

•

Basic Accounting 1, 2

Data Ent ry in SAGE 50

Basic Costing

• Finance with IFS Level 1

• ICT Level 1

George D ixon inte rnational School & 6th F orm Sept 2006 – May

2008

• IB (international Baccalaureate) Subjects: - Mathematical

s tudies, Biology, Spanish, Business Higher, Chemistry Higher and English &

L i terature.

Sept 2005 – July 2006

• BTEC Science CCCC (equal-GNVQ)

Sept 2000 - July 2005 G. C. S. E’s

E nglish – C C M athematics – C Science – C Photography – D M anufacturing

(GNVQ) – C C

Employment H istory:

The Rooftop and Q Club –Dec 20th to 28th Feb 2013

• Customer Service

• Serving Drinks

• Cash handling

• Cleaning work space

• Restocking fridge

U nicom Telecommunication – Nov 19th to Dec 22th 2012

• Customer Service

• Confidence over the phone

• Cold calling

• Data entry

T rehurst youth team – volunteer from Oct 25th 2012 to Mar 1st 2013

• Advising youths

• Responsible for activeties

• Teching table tennis

• Full CBR check

Bodyguard Work Wear ( temporary position)– Sept 2012 to Nov 2012

• Excellent customer service skills

• Purchase orders

• Data Ent ry

• Calling up clients for collection of goods

• Stock orientation

A llied bakery L td – Temp position – Feb 2010 to Aug 2010

• Packaging of products

• Production of products

• Health and Safety.

T y res nation L td – Temp position – June 2009 to Sep 2009

• Customer service

• Fit ting and balancing tyres from sizes of 13 to 17 inches

• Checking and repairing tyres

• Health and Safety.

2

W ilts grove Ltd – Temp Position – May 2008 to Sep 2008

• Telesales

• Customer service

• Customer queries

• Directing calls to appropriate departments

Volunteer wor k

• Vaisakhi fun fair studious for 2003 – 2011

• Cambridge rock festival as a studious from 20th to the 23rd august 2007

3

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