High School Supervisor

Angela Yates

*** ******* ******, ******, ******** 41094

859-***-**** ********@*****.***

Objective

To find a career that will allow me to develop my skills and move up in the company.

Education

Western Governors University - Salt Lake City, UT – August 2010 to July 2012

Bachelor of Science in Business Human Resource Management

SHRM Assurance of Learning Test – May 2012

Certificate of Learning

University of Southern Indiana - Evansville, IN – August 1998 to January 2000

College Classes in Business Management

Work Experience

Citi - Florence, KY - June 2012 to present

Job Title: Team Lead

Duties & Responsibilities: Manage a 14 person QC Team. Run reports, balance ASPECT, assign work, and monitor accuracy of trackers.

Job Title: QC Specialist

Duties & Responsibilities: Responsible for accurately checking affidavits and complaints submitted to QC from the Document Control Officer

Community Foundation of Switzerland County, Inc. - Vevay, IN - August 2011 to May 2012

Job Title: Intern

Duties & Responsibilities: Responsible for organizing and maintaining the state standards book. Hyperlinked all of the information so that it is easy for staff to find this information. Organized and updated all of the high school scholarship applications; as well as their website. Updated CFSCI’s board manual and procedure manuals for staff.

Belterra Casino Resort & Spa - Belterra, IN – October 2008 to August 2011

Job Title: Duel Rate Supervisor

Duties & Responsibilities: Responsible for 6-8 games and dealers in a section. Ensured the games were being dealt correctly, that the dealers were following policies and procedures, that incoming money and outgoing chips were equal and that the paperwork was being updated. Dealt all the casino games on the floor. Dealer evaluations on a regular basis. Write up evaluations for dealers on my shift based on policies, procedures and standards set forth by the company.

Sun Cruz Casino - Little River, SC – April 2007 to October 2008

Job Title: Table Games Floor Supervisor

Duties & Responsibilities: Managed 6-8 dealers at a time. Ensured all policies and procedures were being followed by the dealer. Ensured game protection and that the incoming cash equaled the chips that were outgoing. Ensured all paperwork was being filled out and turned in at the end of each shift. Dealer evaluations on a regular basis. Write up evaluations for dealers on my shift based on policies, procedures and standards set forth by the company.

References available upon request

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