Career Summary
Microsoft Office Professional **07, Rent Roll 2000, AMSI, Onesite,
Peachtree, Yardi;
Property Evaluation, contracting, resale and marketing research, Banking
and Payroll procedures, Real Estate property management, Section 8 and tax
credit property proficient,
1st Housing procedures and Policies.
Professional Experience
Leasing Agent, Emerald Bay 320 Units
St. Petersburg, Florida, October 2007-12/27/2012
Handle all telephone inquiries, setting appointments, showing and renting
units. Process the move-ins, setting up leases, executing renewals and
handling move-outs. Active in conducting move-in and move-out inspections
of units to determine applicable charges for damages, conducting
inspections to determine market readiness and implementing high quality
standards of cleanliness and aesthetic appearance. Post rent payments and
prepare bank deposits as well as follow up on collections. Maintain ongoing
resident and community relations and recognized as the top leasing Agent
with a 100% Mystery Shopper pass rate 2010.
Full Charge Bookkeeper/Admin Assistant, John Knox Housing Inc. 132 Units
St. Petersburg, Florida, December 2005-January 2007
Handled retirement home accounting and reporting functions, and processed
payroll for salaried and hourly employees. Managed accounts
Payable/Receivable, rental payment processing and bank deposits. Negotiate
and enforce collections to expedite the clearance on delinquent accounts.
Qualify new accounts, authorizing product purchases and
extending/increasing lines of credit. Follow through on timely and accurate
month-end closings and financial reporting activities.
Leasing Office Manager, Lakeview Oaks, 253 Units
Tampa, Florida, March 2004-November 2005
Prepared purchase orders, coding and processing vendor invoices for
payment, sending documentation to Corporate Office and following up on
vendor payment inquiries. Helped maintain an efficient operation of the
property consistent with Loss Prevention and Corporate Office policies and
procedures. Followed up on any delinquent rent, prepared 3-day notices and
initiated eviction procedures as necessary. Maintained good tenant/owner
relations by utilizing professional communication at all times. Handled
residents' questions, complaints and concerns and took the necessary steps
to resolve the situation. Worked cohesively with vendors in the purchase of
maintenance supplies, equipment, and managed budget to accomplish goals.
Assistant Manager/Bookkeeper, Queens Mark Apartments, 518 Units
St. Petersburg, July 2000-March 2004
Managed complete office operations and meeting with prospective residents,
identifying their housing needs, interviewing them to determine
eligibility, showing vacant units and property amenities, preparing leases
and conducting move-ins and move-outs, collecting rent from residents,
verifying amount paid, depositing rent checks and sending verified
information to the corporate office. Followed up on any delinquent rent,
prepared 3-day notices and initiated eviction procedures as necessary.
Assistant Manager promoted to Manager, Sabal Point formally Known as
Lakewood Park, 800 Units
St. Petersburg, Florida, August 1992-July 2000
Organized the day to day operations between the leasing agents and
maintenance staff. Obtaining quotations for the purchase of office
supplies, equipment and vendor orders. Responsible for marketing and
meeting monthly leasing goals. Maintained good tenant/owner relations by
utilizing professional communication at all times. Handled residents'
questions, complaints and concerns and took the necessary steps to resolve
the situation. Worked cohesively with vendors in the purchase of
maintenance supplies, equipment, and managed budget to accomplish goals.
Education and Training
University of Phoenix, St. Petersburg, Florida
Bachelors of Science, Business Management and Marketing, 2006-Present
Bay State College, Boston, Massachusetts
Associates of Science Degree in Business Administration 1967-1969
Bob Hague School of Real Estate Course, Current
Notary Republic 2005
Community Association Manager Course Diploma 2011, License Candidate 2013
Property Management and Real Estate Acquisition, 1995
Licensed Independent Insurance Agent, 1978-1981
2040 28th Avenue North
St. Petersburg, Fl 33713
Cell: 727-***-****
E-mail: abv1hc@r.postjobfree.com