Sales Project Management
Resume:
Teresa De Jesus
Forest Hills, N.Y. 11375
Past Work Experience-Verizon
Job Title: Special Representative
Start Date 07/01/95 thru 10/10/10
Accomplishments and Responsibilties
Constant interaction with customers to ensure quality of service.
Suggested innovative solutions for customer's vast telecommunication needs
by creating proposals
of various Verizon products.
A great deal of research and working with minimum supervision.
Worked with a select group of the government agencies.
Participated in weekly conference calls with Project Management to ensure
accuracy.
Issued orders, attended meetings and acted liason between customer and
various departments
to ensure quality service.
Produced spreadsheets to customers reporting status on a regular basis.
Coached newly hired representatives.
Job Title: Representative-Verizon
Start Date 09/01/86 thru 6/30/95
Accomplishment and Responsibilities
Interacted with small business customers and handled billing issues.
Overcame objectives by listening and explaining the benefits of our
services.
Compiled reports for various departments depending upon customized needs.
Adhered to schedules and met deadlines.
Job Title: Residence Representative-Verizon
Start Date 09/01/83 thru 8/30/86
Accomplishments and Responsibilities
Completed ten week intensive course learning the infrastructure of the
company.
Handled sales of telephone equipment to hispanic residence customers.
Top seller in the region the department for 2 years.
Other Proficiencies
Certificate in Medical Coding and Billing, December, 2011
B.A. In Psychology in 1997.
Fluent in Spanish
Received recognition for participating in Breast Cancer Foundation and
mentoring Hispanic children.
Commitment to Excellence Award from the Verizon Hispanic Support
Organization.
Proficient in Microsoft Word, Excel, Outlook, and EMR.
Contact this candidate