John A. Hasenjaeger

*** ********** **

Grand Rapids, MI 49548

616-***-****

abv0px@r.postjobfree.com

Objective

Experienced customer service/inside sales specialist with expertise in inventory, cost

control, and purchasing. Looking for full time position in one or more of the following areas:

Customer Service, Inside Sales, or Inventory Control. I can offer excellent expediting skills,

multi-tasking ability and focus on overall company goals. Other key skills include: quick

learner, building customer/supplier relationships and a straight forward approach to getting

the job done. Recognized for troubleshooting and ability to communicate at all levels of the

organization.

Employment History

Ryerson - Grand Rapids, MI

2005 - 2012 Inside Sales + Customer Service

•Responsible for both transactional and contract accounts from order entry to product

delivery, with sales of $7 Million in 2011. Involved managing customer-specific

inventories

•Tasked with taking on additional fabrication sales

•Worked closely with outside vendors on conversion work, outsourcing, purchasing, order

entry, and expediting deliveries.

Coordinated with upper management to train and onboard new employees.

Mill Steel Co. - Grand Rapids, MI

2002 - 2005 Outside Processing Coordinator

•Handled any processing outside of a four-warehouse system. This included contact with

multiple vendors via phone and e-mail.

•Set up all conversion purchase orders and releases for material movement. Conversions

included: pickling, slitting, painting, and galvanizing. Reviewed all invoices for

accuracy.

•Kept up to date status of all processing to customer service and management teams.

Crucible Steel - Grand Rapids, MI

1991 - 2002 Inventory Control + Customer Service

•Managed $750,000 of local cold-work and high speed tool steel inventory on national

company network.

•Managed $6 million special products inventory thru 27 warehouses nationwide.

•Handled $3 million in inside sales, representing 50% of total sales.

•Maintained 4-5 inventory turns per year for 1800+ products including some purchasing.

•Assisted in opening of this service center, setting up initial inventory and establishing

vendor relationships.

Education

Basic Metallurgy Course - Grand Rapids Community College

Multiple Training Seminars - Ryerson

Multiple Training Seminars - Crucible Steel

Honors and Activities

I have donated time to: American Cancer Society Relay for Life - Grandville/Wyoming,

Wyoming Parks and Rec., SKRA Little League Baseball, Godwin Heights High School and

Rogers Lane Elementary School, Vicky's Pet Connection, Grand Rapids Griffins Youth

Foundation, and GRAHA learn-to-skate programs. Current activities/hobbies include

Softball, Hockey, Golf, and Fishing.

Contact this candidate