Management Supply Chain

Location:

Posted:

May 13, 2013

P RABESH MAHARJAN

*******@*****.***

E DUCAT IO N

STRAYER UN IVERSI TY ARL I NGTON CAMPUS 02/2012

Bachelors of Business Administration in Management

RE LATE D COURSEWORK

Service Operations Management, Production/Operations Management, Quality Management,

S trategic Management Supply Chain Management, Managerial Accounting, Managerial Finance

WORK EXPER I E NCE

Supervisor, H YATT PLACE H ERNDON DULLES AIRPORT EAST 01/10 –

10/10

• Confi rm all miscellaneous charges and adjustments have posted and balanced out

• Run in-house batch authorization and reconcile any declined credit cards

• Print CRM ar rivals report and prepare enough H il ton Honors welcome bag

• Print room status discrepancy report and reconcile and discrepancies

• Complete any remaining due outs from Housekeeping

• Ensure all the charges are posted correctly in to the Guest accounts

• Demonstrate a thorough knowledge of hotel information including, rates, packages, promotions

& local area

N ight Auditor, H AWTHORN SU ITES 06/2006– 12/2007

• Process credit card payments, accounts payable, accounts receivable and bank reconciliation

• Run in-house batch authorization and reconcile any declined credit cards

• Take ownership of any inqui ries and complaints to ensure complete client satisfaction

• Transfer daily sales and financial reports to corporate office

• End day’s business and prepare the Property Management System for a new day

CO MP U TER SK I L LS

M icrosoft Office Suite (Excel VLookups & Macros); ERP; CRM; WINPM, RESERVE, CITRIX;

Google Drive; AS400; Windows, XP & Macintosh Applications

L ANGUAGE SK I L LS

Nepali: Native

E nglish / H indi: Fluent, verbal and wr it ten

-CORE COMPE TENC I ES-

Technical and Application Standards; Flexible & Adaptable; Effective Communication;

I nterpersonal; Ability to Synthesize; Global & Mul ticultural; Attention to Details; In terpersonal &

Relationship Building; Product Knowledge