Jennifer Burrows San Jose, Ca. ***/***-****
http://www.linkedin.com/in/jenniferburrows/
***************@*****.***
Summary:
. A well organized self-starter with proven ability to manage multiple
projects through teamwork, training and process discipline. Strengths
include finely tuned communication skills, maintains schedule
integrity by meeting deadlines and a solid blend of people and
technical skills.
. Over 15 years experience in managing enterprise Web implementation
projects involving cross-functional groups (Marketing, Corporate
Communications, HR, IT, Creative teams, etc.) in multiple global
geographies (North America, Europe, Australia, etc.) successfully.
. Over 15 years of direct exposure to marketing, program/project
management, account management responsibilities ranging from a small
business to an enterprise environment.
Experience:
JWay Group Inc. San Jose, Ca. December 2003-Present
Sr. Project Manager/Account Manager
. Currently manages a dense project portfolio of enterprise level online
programs with concurrent development schedules that are delivered
consistently on time, within budget and with profitable margins.
Projects include Global Inclusion & Diversity and H/R programs.
. Manages scoping, requirement gathering, and implementation of multiple
Cisco Systems Inc. Web publishing projects for Cisco.com (CDC), Cisco
Employee Connection (CEC), and WebEx Social environments including
content migration, re-designs and ongoing maintenance upholding Cisco
brand guidelines, publishing standards and best practices.
. Leads projects involving cross-functional groups within the enterprise
some of which have stakeholders that are located in varying
geographies in North America and other parts of the globe with varying
roles from business owners to technical engineering teams and creative
teams.
. Participates as a key player in the leadership team that is
responsible for the implementation of SDLC project management
fundamentals, best practices, and tools that result in better managed
engagements, more efficient resource utilization, increased
profitability, and increased client satisfaction.
. Successfully scopes, evaluates, and prepares statements of work
(SOWs); presenting methods and solutions for achieving project
initiatives and goals; securing contracts for high profile projects
enterprise level clients. Annual project portfolio exceeds $1M in
company revenues.
Sun Microsystems, Menlo Park, Ca. March 2002-July 2002
Contract Sr. Producer/Project Manager
. Lead Sun Java Web site integration, guiding engineering and production
teams to bring files into compliance with updated publishing standards
ahead of schedule resulting in improved usability through new
information architecture and decreased page load times by 20%.
America Online, Mountain View, Ca. January 1999-September
2001
Sr. Producer/Project Manager
. Created and drove technical implementation of Marketing Requirements
Documents (MRD), Design Requirements Documents (DRD) and Product
Requirements Documents (PRD), including Web site for clear schedule
tracking and weekly executive level status, resulting in consecutive
on time product launches for Community focused product lines.
. Lead cross-functional globally dispersed software development team to
create successive versions of ******@***.***, from 1.0 product
definition through launch to 30 million users.
AtWeb Inc. (Acquired by AOL), Sunnyvale, Ca. April 1997-January 1999
Marcom Manager/Project Manager
. Coordinated public relations and marketing launch campaign generating
outstanding media support and exceeded revenue projections helping to
secure 3 million dollars of venture capital funding from Sequoia
Capital.
. Worked with executive management, technical marketing, design,
production, and engineering to understand competitive products and
positioning of a small business Web site services product line for
successful integration with Netscape and AOL products.
MPX Datasystems, San Jose, Ca. April 1996-Januray 1997
Marketing Coordinator
. Coordinated outbound marketing activities including defining, planning
and executing trade shows, promotional events, media kits, and other
collateral to support company growth and partnerships.
Education
San Jose State University, San Jose, Ca.
Majored in Journalism, Business Administration minor
Cuesta College, San Luis Obispo, Ca.
Associates-Retail Merchandising and General Studies
Skills
Macintosh and PC platforms
Proficient program knowledge of Microsoft Office suite, MS Project,
MindManager, SEO, Salesforce.com, Fieldglass, and numerous online services,
Web 2.0 technologies, collaborative productivity tools such as WebEx and
Social Media platforms. Extensive experience with community focused and
Global Inclusion & Diversity programs.
References
Upon request