Medical Assistant Customer Service

Evanjela Williams

*** ******* **., **** ******, NJ 07018

Tel: 862-***-**** ************@*****.***

OBJECTIVE

To obtain a position in the Healthcare Field in which my professional background, management skills and commitment to excellence will be effectively utilized.

QUALIFICATIONS

1. Highly organized team player also successfully functions in an individual environment, skilled at handling multiple tasks and projects simultaneously

2. Strong verbal and written communication skills. Known for the ability to solve a wide range of customer issues and elevate customer satisfaction levels

PROFESSIONAL EXPERIENCE

Dr Clifford Toliver, MD, East Orange, NJ

Medical Assistant Intern (06/2012 -08/2012)

1. Verified Insurance

2. Front desk administrative duties (e.g. Pulling & filing patient charts)

3. Calling in for patient lab results

4. Performed Phlebotomy and labeled specimens for lab pick up

5. Took patient Vital Signs

6. Assisted the Doctor with patients

Home Health Provider Clute, TX

Home Health Aide (08/1999- 2004)

1. Cooked meals and cleaned for client

2. Helped client with dressing and undressing

3. Made sure client took medicine as prescribed

4. Accompanied client to various appointments

WORK EXPERIENCE

Sunrise Shoprite, West Caldwell, NJ

Cashier (03/2009 – Present)

1. Provide outstanding service to customers

2. Reconcile cash drawer

Healthcare Management Consultant Billing and Coding Consultant Secretary

(03/2010 - 04/2012)

Set up Client files

Billing Claims

Logged in hours Project Managers for each account

Dillard‘s Style of Life, Lake Jackson, TX

Sales Associate (03/2005 – 2008)

1. Greet & Welcome guests and build relationships

2. Discover needs & sell merchandise

3. Execute price changes, ring sales, and inventory control

4. Provide excellent customer service

5. Open customer credit apps

EDUCATION

Eastern International College Belleville, NJ - Graduate

1. AAS in Applied Science - Medical Assistant (2012)

Brazosport High School Graduate Freeport, TX

1. Diploma (2002)

SKILLS

1. Proficient in all aspects of Microsoft Office

CERTIFICATIONS

1. NHA Certified Medical Assistant – 2013

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate