Human Resources Management

Krystal Hansen, SPHR

801-***-**** *************@****.***

QUALIFICATIONS:

Certified Senior Professional in Human Resources (SPHR)

Extensive background in all aspects of Human Resources Management

Strong strategic and leadership ability

Excellent communication, time management, people management, and project management skills

HUMAN RESOURCES SKILLS:

Alternative Dispute Resolution FMLA/WC Administration Orientation and On-Boarding

(ADR) Full Cycle Recruiting Performance and Behavior

Benefits Administration and Management

Global Human Resources

Negotiation Strategic Human Resources

Human Resources Policies and

Compensation Forecasting

Procedures Succession Planning

Employee Relations HRIS Technologies Teambuilding

Federal and Multi-State

Organizational Development Training and Development

Employment Law Knowledge and Change Management

EXPERIENCE:

5/2008 to 04/2013 Unicity International Orem, UT

Senior Human Resources Manager

Oversaw and directed Human Resources policies, programs, and practices, including employee benefits, recruiting,

organizational development, and employee relations for 175+ employees in multiple states/locations. Responsible for

management/employee training and development. Managed Human Resources staff and department budget.

Key Results:

Navigated employee growth of over 30% in a 3–6 month span and drove redevelopment of company culture

Decreased turnover by 25% annually through creation of employee incentive/recognition programs, improving

employee orientation and training, professional development, and mid-level management coaching

Advisor to 25-member management team (including senior-level managers and executives) on all Human Resources

issues, including recruiting, employee relations and performance, strategic/organizational development, and talent

retention and assessment

2/2006 to 2/2007 ForeverGreen International Orem, UT

Human Resources Director

Established the company’s first formal Human Resources Department. Managed all human resources functions, including

policies, procedures, legal compliance, employee benefits, Workers Compensation, recruiting, interviewing, employee relations,

performance evaluations, and salary administration. Oversaw OSHA and safety compliance for shipping and manufacturing

warehouses.

Key Results:

Rewrote employee handbook to accommodate new policies and guidelines

Successfully integrated two disparate employee populations/cultures following company’s merger with Brain Garden

Introduced company’s first formal performance review program

3/2005 to 2/2006 Phone Directories Company Orem, UT

Human Resources Generalist

Provided a wide variety of programs and services, such as compensation and benefits, 401(k), and employment records

management to 250+ employees in multiple states/locations. Assisted management in employee relations and discipline. Also

actively involved in legal cases within the company.

Key Results:

Successfully defended two EEOC claims, with minimal assistance from outside legal counsel

Reduced recruiting cost by 10% annually

EDUCATION:

2004 B.S. Degree in Psychology

B.S. Degree in Political Science

University of Utah, Salt Lake City, UT

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