April Koon
*******@*****.***
Skills and Qualifications
• Excellent customer service and organization skills
• Positive work attitude, strong work ethic
• Ability to maintain confidential information
• Excellent keyboard skills, alpha and numeric
• Basic Excel and Word
Work Experience
Jennings Center for Older Adults Garfield Hts Oh 2012 to 2013
Accounts Receivable
• Export data from the computer system for various reports
• Balance daily cash receipts, prepare deposit ticket and make deposits at the bank
• Enter all ancillary charges for monthly billing
• Bill all Medicare, Managed care and co insurance to payors
• Process credit card payments
2011-2012
Nesco Resource, Area Temps, Accountemps,Safe Staffing of Ohio
MedData, Brecksville, Oh 2008-2010
A/R Analyst
• Updated insurance and demographics for patient billing
• Corrected and reposted payments,entered cash receipts
• Customer Service/Back up receptionist
Emerald Ridge Nursing and Rehab, Solon, Oh 1999-2007
Accounts Receivable/Medical Biller
• Primary responsibility for billing Medicare, Managed and Co insurance
• Entered all demographics, ancillary charges and Rug Levels
• Work with MDS coordinator for adequate documentation
• Managed patient funds account and entered cash receipts
• Focus on follow-up/trouble-shooting regarding documentation processing,
verification, errors and omissions.
Cleveland Clinic Subacute Services, Valley View, Oh 1995-1998
Medical Biller
• Entered Census, demographics and ancillary charges
• Daily download functions to transfer all new data
• Tracked daily referrals and cancellations for use in month end reports
• Primary Medicare claim billing
Leader National Insurance Company, Independence, Oh 1985-1994
Insurance Underwriter/Customer Service Rep.
• Underwriting for Auto and Commercial Insurance
• Quoted insurance prices in person and on phone