***** ******** ***** 561-***-****
Boynton Beach, FL 33436 ************@*****.***
Erica Cuascut
Objective To obtain a full time position as a Receptionist for a Language Services Agency
with the opportunity for future advancement. Bilingual professional, self-
motivated, computer literate, organized, responsible, detail oriented individual
and a team player.
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Experience
• 2011-Present Florida Atlantic University Boca Raton, FL
• Office Assistant – School of Communication and Multimedia Studies
• Class Rolls, Grade Changes, Spots, Supervise work study Students.
• Boca Book Orders and Desk Copies for Faculty and Adjuncts.
• Maintain Faculty and Adjunct Files.
• Filing, generate list of faculty office hours and update contact list.
• Assist undergraduate student Advisors with student walk-in Advising.
• Order office Supplies, order processing and requisitions.
• Maintain and distribute incoming and outgoing correspondence.
• Schedule conference room for meetings.
• Enter contracts for Faculty, Adjuncts and Graduate Students, Data entry.
• Answer busy phone lines.
• Assist with department scheduling and schedule meetings.
• Notarize Documents.
• Assist with new hire paperwork.
• Assist professors with quizzes and exam copies and proctor exams.
• Answer general questions to students regarding degree programs.
• Create and monitor conference room calendar and conference phone.
• Assist faculty, adjunct and graduate teaching assistants with copier and
scanner.
• Greet and direct students to their academic advisors during appointment
days and book appointments for academic advisors.
2007-2011 Florida Atlantic University Boca Raton, FL
Department of Teacher Education – Administrative Assistant
• Schedule and schedule changes, mail, keys, adjunct liaison support.
• Class Rolls, grade changes, Spots, supervise work study students.
• Boca book orders (including desk copies).
• Maintain adjunct files, schedule labs/conference rooms.
• Notarize Documents
• Enter Contracts data entry
• Order office supplies
• Assist faculty with quizzes and exam and final exam copies
• Assist with scheduling and course schedule request changes
• Assist with travel authorization Tars and Reimbursements.
• Create and monitor conference room calendar and conference phone.
• Answer busy phone lines.
• Answer student questions regarding undergraduate and graduate
programs.
2006-2007 Florida Atlantic University Boca Raton, FL
Program Assistant - Human Resources Representative
• Data entry, Enter contracts, address changes, and log contracts.
• Attend new employee orientations-Assisted with filling & new hire
paperwork.
• Verbal phone and written verifications of employment.
• Preparations of new hire employee files, filing and verified,
• Organize Employee files and file each file in alphabetical order.
• Notarize Documents/Loyalty Oaths.
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• 2006-2007 Holiday Inn Hotel Highland
Beach, FL
• Guest Service Representative – Full Time-Part Time/On Call/Night
Audit Shift
• Booking Reservations.
• Arranging Guest travel to and from the airport.
• Guest check ins and check outs.
• Answer phones and set up wake up calls.
2005-2006 Florida Atlantic University Boca Raton, FL
Campus Mailroom Clerk
• Delivered mail and packages.
• Sort out and ran the mail.
• Delivered book orders to professors.
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• 2004-2006 Springhill Suites Marriott Boca
Raton, FL
• Guest Service Representative/Front Desk Manager
• Booking Reservations.
• Answering Phones, set wake up calls.
• Arranging Guest travel to and from the airport.
• Calculate final bills and receive payment.
• Direct calls from guests.
• Guest check ins and check outs.
• Cash handling and cash out guest during check out & print final bills.
• Receiving and sending emails (bookings, reservations, transport).
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Education 2009-Present Florida Atlantic University Boca Raton, FL
• Bachelors Degree in Multimedia Journalism/Dance in Progress
2006-2008 Palm Beach State College Lake Worth, FL
• Associate Degree in Communications/Public Relations
2002-2004 Universal Technology College Aguadilla, PR
• Associate Degree, Computer Programming.
• Graduated summa cum laude
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• 2000-2001 Institute of Bank & Commerce
Mayaguez,PR
• Diploma in Computer Programming
• Graduated summa cum laude
Computer Skills Microsoft Word, Excel, Power Point, Windows, Outlook, Microsoft Access,
Internet Explorer, Microsoft Office
Other Skills Bilingual English/Spanish verbal and written communication.
Notary
References: Available upon Request.