Experienced Field Service Eng./Automation/Robotics/Controls Technician

Michael D. Mason

**** ***** ****, **********, ** 95662

(ph) 678-***-**** email: ********@*****.***

OBJECTIVE

A position utilizing my automation controls knowledge and experience in a secure technical controls career.

EXPERIENCE

Feb 2001 – Jan 2013 Beckman Coulter, Inc. Brea, California

Senior Automation Field Service Engineer – Team Leader

Serviced the southeastern region (GA, FL, AL, NC, SC, TN) Bioresearch Division. Traveled around the region installing,

repairing, training and maintaining customer instrumentation, from software integration and installation, to hardware

modification on the following equipment: spectrophotometers, refrigerated centrifuges, and robotic automation systems with

PLC interface controls. Responsible for more than $1,500,000 worth of contracts and repairs. Customers included universities,

hospitals, government facilities (e.g. CDC, USDA, HLS, US Customs and DNA crime labs), and multi-million dollar

corporations. Trained customers on instrument use and maintenance. Created and gave PowerPoint presentations to customers

on ways to reduce costs associated with centrifugation use. Advised product design engineers on problems/bugs with old and

new pieces of equipment. Maintained one of the highest customer satisfaction ratings in the southeast region. Responsible for

maintaining logs on every piece of equipment. Performed software and hardware upgrades on instruments for multi-level

operating systems. Generated sales leads. Sold maintenance support contracts. Followed the proper safety protocols from

Hazmat, PPE, DOT Transport, Biohazard (BSL 1-3), and Radiation in labs across the country.

Nov 2000 – Feb 2001 IMS Group Atlanta, Georgia

Senior Field Service Engineer

Worked on wastewater treatment plant control systems. Worked on multiple types of controls dealing with centrifugation of

solid waste to pumping water, with different types of feedback devices. Performed basic PLC programming and interfaced

with ladder logic controls. Rebuilt and maintained 3 Ø drive control systems. Generated estimates for motor control and

monitoring systems for repair.

Mar 1993 – Oct 2000 Ewert America Electronics LTD. Marietta, Georgia

Senior Electrical/Electronics Field Service Tech

Traveled throughout the United States and Canada installing hardware/software equipment using PLC controls. Installed and

repaired newspaper press controls. Project leader on installations. Built electrical control panels from schematics. Coordinated

subcontractors to install communications and set up controls on multi-million dollar projects. Interfaced electrical controls,

hardware and software, with other vendors’ controls. Trained electrical engineers on site to repair and maintain the press

controls to ensure a zero down-time in production.

1989 -1992 ADP Atlanta, Georgia

Field Service Engineer

Installed and serviced mainframe computer systems all over the southeast. Provided phone support. Set up and trained

customers on new PC's and terminals.

EDUCATION

1986 Associate Degree DeVRY Institute of Technology, Decatur, Georgia

Electronic Technician Diploma - with Honors GPA 3.66/4.00

1984 High School Dekalb County Vocational Technical School, Rainsville, Alabama

Study of Electronics GPA 3.00/4.00

EQUIPMENT SKILLS

Oscilloscopes, Multimeters, Signal generators, PLCs, Computers, EPROM programmers, Chart recorders, AC & DC drive

controllers, Arcnet, Ethernet, Fiber optics, 3ØAC&DC Motors, MS-Word / Excel / PowerPoint, Hand tools, Centrifuges,

Spectrophotometers, Robotics systems, Soldering SMT, Oxygen Acetylene brazing, Ladder logic controls.

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