University Store

**** ***** ******

San Leandro, CA ***** ***************@*****.***

EMPLOYMENT

Telemarketer Western New England University Polling Institute August-November

2012

• Called residence in western Massachusetts and asked them to participate in a survey on

issues of importance in Massachusetts.

• Learned great phone etiquette, and resolving conflicts and negotiating with others.

Clothes Salesperson La Moda Summer 2012

• Assisted costumers by helping them find things in the store and purchasing.

• Kept the store well maintained and organized for costumers.

• Developed a skilled ability to work in diverse teams and to communicate well with

others.

EDUCATION

Springfield, MA Western New England University

• Bachelor of Arts

• Major: Creative Writing

• Expected graduation May 2015

ADDITIONAL EXPERIENCE AND AWARDS

• Volunteered to assist in a library summer reading program to encourage kids of all ages to

read for pleasure and knowledge.

• Wrote three novels.

• Published a novel in October 2012

• Assisting in teaching a first grade class and led a second grade classroom gave me a lot of

experience with kids and also skills in teamwork and patience.

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