Engineer Sales
Resume:
Quincy E. Goldsmith
Washington DC 20024
**********@*****.***
OBJECTIVE To provide technical support for the customers of an industry leading company that views the metals
community from a global perspective and who seeks a proven sales conscious engineer who’s current
and acquired skills and knowledge of customer and product development, quality assurance, sales and
marketing will be utilized towards the continued growth of that organization.
Sapa Heat Transfer, Finspång, Sweden
EXPERIENCE 6/10 - 10/12
Sr. Applications Engineer - North and South America
* Serving as Technical Liaison for Sapa Heat Transfer-Sweden and Sapa Heat Transfer-China to the
Aluminum Heat Exchanger customer base in the Americas as well as their global organizations,
mostly Asian based.
* Create aluminum alloy solutions from Swedish and Chinese facilities to meet specific customer
specifications or propose alternatives based on Sapa capabilities.
* Create or modify material process flow in conjunction with plant engineers to manipulate properties
and fine tune Sapa solutions.
* Represent Americas at biannual technical forum in Japan for 5 largest Japanese based customers,
detailing current product developments and future development trends.
* Coordinate marketing efforts at industry trade shows in Americas.
* Charged with introducing Sapa Aluminum products to growing South American market with
assistance of 3rd party sales representatives.
* Lead product launches of new alloy solutions to Americas customer base.
* Serve as local Quality contact for customer dissatisfactions and worked with Swedish and Chinese
production and R & D team members to investigate and solve quality issues.
I/N Kote, Toronto, Canada/Aguascalientes, Mexico 7/04 - 6/10
A Joint Venture between ArcelorMittal USA and Nippon Steel
Sr. Technical Services Engineer
* Served as Technical Liaison between world’s largest steel supplier, ArcelorMittal, and Honda North
America, Toyota North America and Nissan Mexico, both directly and through trading companies.
* Developed and fine tuned new and existing exciting products in conjunction with the customer, sales
and research for current and future Honda, Nissan and Toyota models.
* Investigated, solved and presented corrective actions for customer dissatisfactions.
* Troubleshot customers’ processes to aid in solving poor performance.
* Tracked and presented product performance at customer’s facilities.
* Initiated new business proposals for additional participation with existing and new customers.
Independent Metallurgical Consultant 4/01 - 7/04
* Provided metallurgical expertise to steel trading companies, steel suppliers, service centers and
endusers.
* Audited and assisted with implementation of QS at service centers and steel processors.
* Provided technical support for sales teams across the country.
* Provided The United States Patent and Trade Office information regarding steel grades and
applications.
* Consulted for automotive blanker on Containment with DaimlerChrysler to reduce exposed blank
reject rate and have Containment lifted. Reduced rejects at DaimlerChrysler to 0% during 2002.
LTV Steel Company, Baltimore, MD 8/97 - 4/01
Customer Technical Sales Engineer
* Initiated and grew business to facilities in Mexico for Tower Automotive, a large automotive
customer.
* Provided forecasts and maintained inventories for large corporate accounts and regional branch
facilities.
* Worked with warehouses and processors to insure timely delivery and correct processing of
customer material.
* Marketed new products such as anti-fingerprint and 120 ksi flat rolled products to new and existing
East Coast service centers and other flat roll purchasers.
* Investigated and supplied part appraisals to producing facilities for new automotive and non-
automotive parts.
* Assisted purchasing managers and engineers at automotive customers in selecting correct materials
for selected end uses.
* Assisted producing facility personnel in selecting material type and processing variables to best
meet the needs of East Coast flat roll purchasers.
* Conducted Quality Review meetings and Continuous Improvement meetings at Ford and Budd as
well as other large automotive customers to track quality trends and predict potential quality issues.
* Investigated and solved customer dissatisfactions and presented corrective actions from responsible
producing facilities.
* Handled all automotive and non-automotive accounts in New England and Mid-Atlantic territory in
addition to some flat rolled accounts in Mexico.
* Extensive foreign and domestic travel promoting products supplied by LTV Steel as part of sales and
marketing team.
Feralloy Corporation, Chicago, IL 7/95-8/97
Quality Assurance Manager Technical Services Engineer
* Managed the Quality Department for Feralloy Corp.’s most profitable facility consisting of System
Engineer, QS/ISO Coordinator and Mechanical Testers.
* Set up internal program with Sales Department and Production for determination of shippable
product based on chemistry and mechanical properties.
* Audited producing mills and presented nonconforming material to mill technical
representatives.
* Aided in startups of new Feralloy-Chicago Plant, as well as Steel Dynamics and Trico minimills.
* Traveled with Sales Department to provide technical expertise in setting up new orders and solving
quality issues.
* Expanded sales of Feralloy products to other North American locations for existing customers.
* Represented Feralloy at various industry conferences, include Pressure Vessel Manufacturers
Association meetings.
U.S. Steel Corporation, Gary, IN 1/93 – 7/95
Hot Rolled Products Metallurgist Tin Products Metallurgist Hot Strip Mill Metallurgist
* Responsible for all quality issues on Hot Rolled and Tin Products at Gary Works, IN.
* Assigned grades and processing parameters to Hot Rolled and Tin Products.
* Conducted trials to determine capability limits of 84” Hot Strip Mill and worked with contractors
during the 2 year major $100 million 84” Hot Strip Mill upgrade.
* Solved quality problems and wrote corrective actions for product nonconformances.
* Technical lead on team responsible for $30 million coiler upgrade of 84” Hot Strip Mill.
EDUCATION Bachelor of Science in Metallurgical Engineering with minor in Psychology
The Missouri School of Mines and Metallurgy – Rolla, MO 12/92
INTERESTS AND Arts and Culture
ASSOCIATIONS Art Gallery of Ontario – Member
Museum of Modern Art, NY – Member
Industry Involvement
National Society of Black Engineers – Recruiting minorities into the metals engineering fields.
Association of Women in the Metals Industry – Recruiting women into the metals industry.
Contact this candidate