Sales Customer Service

**** ******** ***** *****.******@*****.***

Groveport, Ohio 43125 Mobile 614-***-****

Eric Ingram

Summary of Highly motivated sales and customer service leader with excellent

organizational and communication skills.

Qualifications

Professional

FIVE STAR STORE-IT Heath/Hebron, Ohio

Experience

Site Manager - 01/12 to 1/13

Assist customers daily with renting storage space – in-person, phone and

email. New project management and organizational training.

Manage day-to-day operations at Heath and Hebron facilities.

Input customer information into company database a nd finalize lease

agreements.

Make recommendations for storage services and referrals daily.

Daily responsibilities for all safety and security management.

COLUMBUS CHAMBER OF COMMERCE Columbus, Ohio

Business Development Specialist - 04/11 to 01/12

Daily sales of membership products and services.

Drive sales by cold calling and appointment setting.

Input customer information into company database.

Drive sales at weekly/ monthly sales summits, seminars and trade shows.

AT&T MOBILITY Columbus, Ohio

Home Solutions Consultant - 09/10 to 04/11

Daily sales of AT&T wired services and U-verse products.

Motivator and support for all sales personnel.

Track and report all sales interactions of team.

Drive daily sales at retail stores, apartment communities, businesses, real

estate offices, churches, and other places of business as assigned.

SATURN SOUTHEAST Columbus, Ohio

Sales Consultant - 09/09 to 09/10

Daily sales of automobiles.

Follow up and close appointments to complete sales.

Complete credit profile and transfer to finance department for approval.

Daily communication with financial institutions to complete financing.

SPRINT Columbus, Ohio

Retail Store Manager - 03/06 to 09/09

Management at retail store location.

Troubleshoot and make adjustments on accounts as needed.

Weekly/daily training on new products and features.

Daily support to sales representatives and district manager.

W eekly responsibilities for new project/product rollout.

Required to hit daily/monthly sales quotas.

Side-by-side selling, training and recruitment at retail locations as needed.

Responsible for product fulfillment and inventory management.

Responsible for store marketing and sales for required region.

Daily tracking of all safety and security management.

Attend and present store performance statistics at monthly meetings.

SPRINT Columbus, Ohio

Business Sales Support Representative/Sr. Retail Customer Service05/98 to

03/06

Answer inquiries from major business accounts via e-mail, phone, and mail

correspondence.

Troubleshoot and make adjustments on business on accounts as needed.

Weekly/daily training on new products and features.

Daily support to business sales representatives and sales managers.

Weekly visits to business accounts as scheduled to increase sales and

drive daily performance as needed.

Special event marketing projects for new product roll out of services.

Lead customer service rep/ sales at retail location.

Responsible for training all store personnel on daily/weekly basis.

COMP U CARD INTERNATIONAL W esterville, Ohio

Telemarketing Sales Manager 1/89 to 5/98

Daily project management and training.

Responsible for hiring and training telemarketing personn el.

Interview and perform background checks for candidates.

Manage and develop procedures for new product rollout.

Maintain stats for weekly /monthly meetings with director.

Attend and present information for staff meetings.

Create and monitor scripting for department usage.

Front desk management and other duties as assigned.

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