CHRIS RILEY
Elgin, IL *****
*****.********@*****.***
OBJECTIVE
Obtain a position as a Technical Support Specialist.
EXPERIENCE
Zumiez Inc, Assistant store manager, Springhill Mall, West Dundee, IL 2011- present
Assist in managing a retail store.
Coach, train, and manage ten employees
Assist with creating schedules; maintain sales goals, store maintenance and upkeep.
Building customer relationships through strong Customer service skills.
Journeys, Store Manager, Wood Field Mall, Schaumburg, IL 2010-2011
Managed a Retail shoe store.
Coached, trained, and managed six other employees.
Created schedules, maintained sales goals, store maintenance and up keep.
Building customer relationships through strong Customer Service skills.
Blue and Vigor Concepts, Marketing Associate, Schaumburg, IL 2009-2010
Organized and presented effective Sales Techniques.
Created sales plans.
Assisted with marketing for AT&T U verse
Coaching, training new associates.
Building Customer Relationships through strong customer service skills.
EDUCATION
Currently Enrolled in the Computer Science Program at Harper College, Palatine, IL
Earned a Computer support technician certificate from Harper College, Palatine, IL
Earned a Network support technician certificate from Harper College, Palatine, IL
Earned a Computers in business certificate from Harper College Palatine, IL
SKILLS
A+ certified
Microsoft Office
Network skills
Customer Service skills
Computer Support skills