Customer Service Sales

Melisa S Gonzalez

**** ******** *** *** **** C: 210-***-****

San Antonio, Texas 78230 **********@*****.***

Career Focus

To have long-term employment, build necessary skills to fully complete job duties. I have the ability to perform well when given little or no supervision.

Core Qualifications

• Strong Knowledge of computers

• Experience in filing and inputting paperwork

• Microsoft Word, Excel, PowerPoint

• Verbal communication skills

• Organization Skills

• Professional demeanor

• Quick Learner

• Exceptional Conversation skills

Education and Training

Hallmark College of Technology, Associates Degree June 2014

• Medical Assistant

Cooper Academy, High School Diploma June 2010

• Training with computers

• Experience with filing paperwork

• Training with working in a front desk environment; familiar with general office equipment – multi-

line phone, fax, copier, scanner, pc computers, printers

Accomplishments

Successfully developed strong customer service skills, which resulted in profound verbal communication

skills.

Work Experience:

Stay Bridge Suites NW Colonnade, Housekeeper July 2011 to May 2012

• Keeping hotel facilities clean, while providing clean bed sheets, towels, and amenities daily.

• Assist guests’ with services upon request

JC Penny, Sales Associate December 2010 to June 2011

• Operating a cash register, while helping customer locate desired purchases’ leading to their check

out

The Children’s Place, Sales Associate October 2010 to December 2010

• Greeting customers on the sales floor

• Organizing stocked shelves

• Multi-tasking to keep the facility clean and offering customers an excellent in-store experience

Afni Inc., Customer Service June 2010 to October 2010

• Assist customers in a call center environment

• Assistance varied from billing support, payments, new services, and up-grades.

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