Manager Project

Ismail Khallaf Profile

(+**) ** *** ***

Email: **************@*****.***

A highly experienced Enterprise Content Management (ECM) consultant with significant expertise in the

design, architecture and implementation of case management, content and records management solutions.

P ERSONAL PROFILE

I have worked with FileNet, IBM heritage ECM products and associated technologies on a number of

notable ECM and case management projects in both the private and public sectors.

In New Zealand I have worked for AMP, Aon, AXA, NZQA, Arrow, Westpac, NZTA, Ministry of Education

and Ministry of Health implementing IBM FileNet related technologies. I have recently completed a major

implementation for IBM Case Manager Solution at Ministry of Health with IBM Case Manager v5.1.

I began my IT career as a software developer in Egypt, following graduation. Four years later I moved to the

Middle East taking up FileNet consulting positions on projects for Saudi telcos and other government

agencies. Certus offered me a FileNet Senior Consultant position in New Zealand in 2007.

I am IBM FileNet certified to the highest level, Product Technical Support, in both content management and

business process management. I am also trained directly with IBM, becoming one of only a handful of

FileNet P8 4.0,4.5 and 5.0 certified installers in Australasia

Achievements

• Commended for work on new Zealand Transport Agency EDRMS Migration project, which included

migrating 1,700,000+ documents from Objective EDRMS system into IBM Document Manager by CIO.

• Commended for work on Ministry of Education FileNet project, which included migrating 30,000+

documents from a pilot FileNet environment to new FileNet 5 platform, by CIO.

• Designed and implemented a number of highly visible ECM projects

• Obtained several IBM FileNet Certifications including Content Management, Business Process

Management, DB2 and WebSphere.

Academic Qualifications:

• MBA(in progress) – Victoria University of Wellington

• BSc Computer Science - Ain Shams University (Cairo, Egypt)

Experience

• 12 years progressive IT experience in corporate environments

• Solid experience with IBM products (E.g. W ebshepre, DB2, FileNet, CM,DM and Case Manger).

• Extensive technical experience in project delivery and/or systems engineering in large environments

• Experience in managing technical design decisions and solutio n change during project delivery

• Experience mentoring a team of senior technical consultants

Skills

• Exemplary technical problem solving and troubleshooting skills

• Gather business requirements and create and own appropriate project designs

• Efficiently scope out implementation tasks and estimate duration

• Implement technical solutions in line with agreed solution design

• Provide technical leadership for senior project consultants

• Review and improve processes, standards and documentation

• Excellent communication and relationship building skills

Technical Certifications:

• • IBM Certified Solution Designer – DB2 Content

IBM Case manager Solution Design

Manager v8.3

• •

IBM FileNet 5.0 Installer IBM Certified System Administrator - Document

Manager

• •

IBM FileNet Content Manager-Technical Support IBM Certified System Administrator - WebSphere

Provider 4.5 Application Server Network Deployment V7.0

• •

FCP Solution Architect FCP Content Manager-Developer 2A

• •

FCP Content Manager-Administrator 4.0 FCP Content Manager-Developer 4.0

• •

FCP Records Manager-Administrator 4.0 FCP Forms Manager-Administrator 4.0

• •

FCP Business Process Manager-Administrator 4.0 FCP Forms Manager-Developer 4.0

• •

FCP Email Manager-Administrator 4.0 FCP Records Manager-Administrator 2A

• •

FCP Email Manager-Developer 4.0 FCP Records Manager-Developer 2A

• •

FCP Email Manager-Developer 2A FCP Records Manager-Developer 4.0

• •

FCP Business Process Manager-Developer 2A FCP Forms Manager-Developer 2A

Technical Skills:

Document and process Management Lombardi and Analytics. VB, ASP

IBM Case Manager Objective Document Database Platform

management System

FileNet Process Manager Programming IBM DB2

FileNet Content Manager J2EE SQL Server 2005, SQL 2008

IBM DataCap and FileNet Capture Pro Microsoft .Net Platform (VB.NET, Oracle DB

C#.NET, ASP.NET)

FileNet Business Process Framework C++, Java PL SQL

IBM Document Manager XML, XSLT, XPATH Application Server

Verity Search Engine Web Services IBM WebSphere

FileNet Records Manager JavaScript, AJAX and HTML. JBoss, IIS

InfoSphere Content Collector MQ Web logic

Employment History

Certus Solutions: February 2007 – present

S UMMARY OF E XPEREINCE

Arrow - New Zealand

Organisation

Position Solution Designer and Development Lead

Project Arrow Collaboration project consists of four work streams which are Account

payable, Taxonomy Classification, Data migrations. Integrate IBM connections with

FileNet .

•

Responsibilities Provide system architecture for the FileNet environments.

• Install and configure DataCap 8.1, FileNet 5.1., Content Navigator 2.0

• Design and implement DataCap configuration for scanning and indexing the

Invoices.

• Design and implement migration using ICC and for 1.6 million documents

Ministry Of Health(MOH) - New Zealand

Organisation

Position Solution Architect and Implementation QA

Project Implementation of provider registration Case management solution using IBM

Case manager 5.1 in AIX 7.1 and DB2 9.7 and Websphere 7.0 in addition to

integration with the ministry exiting systems (oracle e and other legacy systems)

•

Responsibilities Running the requirements gathering workshops

• Provide system architecture for the FileNet environments.

• W ork with the Ministry Architects and IBM in designing the and

Implementing the Authentication through F5.

• UI Screen Design

• Install and configure Websphere 7.0, FileNet CE, AE, PE and IBM Case

Manager 5.1, Case Analyzer, Business Run Time monitor and Content

Analytics.

• QA the end to end solution including the design of Case types, tasks,

and Case pages, Work details pages, document generation

components and all integration points.

Organisation New Zealand Qualifications Authority

Position Team Lead

Project Upgrade FileNet 4.0 to FileNet 5.1 including CE, PE and BPF application data

The project involves installation of new environment of FileNet 5.1 and migrating

the configuration, documents, BPF cases to the new FileNet 5.1.

•

Responsibilities Design system architecture for the FileNet environments.

• Prepare implementation plan

• Manage the resources and ensure timely deliverable and timely communication

between DBA, System Administrator and NZQA project Manager.

• Design and implement migration for the Document, cases and running

workflow from FileNet 4. to FileNet 5

New Zealand Transport Agency (NZTA)

Organisation

Position Solution Designer and Subject Matter

Project IBM Content Manager integration with Syl(Enterprise Search Engine.

•

Responsibilities Analyze business requirement.

• Provide Architecture for the Integration between Syl Integration with IBM CM

• Integration Security Design

• Provide input to Syl development team to build the Syl-IBM CM agent.

• Work with NZTA Enterprise Architect to make sure that Syl agent does not

affect IBM CM performance.

Ministry Of Education(MOE) - New Zealand

Organisation

Position Solution Designer and Development Lead

Project Installation and configuration of FileNet 5.1 in top of Websphere 7.0 in addition to

migrating the end users configuration and 30,000 documents from the existing

FilenNet system to the new system including security objects and versions.

•

Responsibilities Provide system architecture for the FileNet environments.

• Install and configure Websphere 7.0, FileNet CE, AE, PE, RM, and CSE 4.5.1.

• Design and implement migration for configuration and 30,000 documents

• Design and implement Records Managers.

New Zealand Transport Agency (NZTA)

Organisation

Position Solution Designer and Development Lead

Project Documents Migration from Objectives Documents Management System to IBM

Document Manager.

•

Responsibilities Analyse business requirement developing document classification.

• Design and develop Migration Tool using Java

• Configure and apply changes to IBM Document Manager.

• Develop a .Net tool to transit documents in IBM Document manager.

• Develop two integration tools between IBM Document manager and NZTA

Help Desk system.

Organisation Ministry Of Education(MOE) -New Zealand

Position Solution Designer and Development Lead

Project FileNet 4.0 to 4.5 Upgrade and EDRMS Configuration for end users

•

Responsibilities Provide system architecture for the FileNet environments.

• Upgrade FileNet CE, AE, RM PE, from 4.0 to 4.5.1

• Collect and analyse business requirements.

• Provide the application design for the FileNet Document management System

(End user configurations)

Organisation Westpac

Position Solution Designer and Development Lead

Project Broker Workflow - automation of broker workflow and integration with external

systems - RightFax, NZLO, MOBIS and Lotus Notes.

•

Responsibilities Work with the enterprise architect and Westpac technical team to provide

system architecture for FileNet environments

• Prepare, install and support FileNet environments

• Provide application design for FileNet broker workflow

• Lead FileNet development team, and report to project manager.

• Work with enterprise architect to develop web service for integration and

integration points

• Work with project manager on deliverables and deadlines

Organisation Auckland City Council

Project Implement security settings to the ACC records manager

Senior FileNet Consultant

Position

•

Responsibilities Review security configurations

• Add marking sets and email notification settings

• Review architecture and design of the P8 platform

• Assist with BPF customization

Organisation AMP Insurance

Project FileNet Imaging and Workflow solution

Senior FileNet Consultant

Position

•

Responsibilities Analysis, design and configuration of folder structure

• FileNet Workplace configuration – build search templates and entry templates

• Develop tool to upload scanned files and metadata into FileNet repository

• Develop new life insurance workflow

Organisation Aon Insurance

Archive claims and all Aon files – FileNet Content Manager to replace Trapeze

Project

Senior FileNet Consultant

Position

•

Responsibilities Analysis, design and configuration of folder structure

• FileNet Workplace configuration – build search templates and entry templates

• Integrate existing Kofax scanning application with Fil eNet Content Manager.

• Integrate existing Oracle publisher application with FileNet Content Manager

Employment History Prior to Certus

Organisation Alyesai Consultant Company

June 2006 – January 2007

Period

Senior FileNet Consultant

Position

• Implementing FileNet solution to archive customer documents for SAIB (Saudi

Responsibilities

Arabia Investment Bank)

• Implementing FileNet solution to archive customer documents for Saudi

Telecom Company

• Implemeningt FileNet workflow solution for Saudi Electrici ty Company

Organisation EBLA Consultant Company (Kuwait)

September 2004 – June 2005

Period

Senior FileNet Developer

Position

• Archive employment documents for Ministry of Interior with FileNet solution

Responsibilities

Enable Saudi Arabia Investment Bank to instantly access 66 different types of

customer documents.

• Develop application using the Image Manager Tool Kit to enable Saudi

Telecom to manage users and groups remotely

Organisation Sakhr Software

June 2000 – January 2004

Period

C++, MFC Developer

Position

• Develop Arabic OCR solution (Sakhr Automatic Reader)

Responsibilities

• Palm and mobile devolvement and localization

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