Customer Service Representative
Resume:
********@*****.********.**
Anna Fast
OBJECTIVE To secure a challenging position with a well-established organization with a stable environment
that enables me to make a positive contribution to the organization.
•
SKILLS & Knowledge of Microsoft Word, Excel and PowerPoint and Digital Marketing
ABILITIES
• Effective communicator with the ability to organize and reason in a logical manor
• Exceptional problem solver with the ability to make decisions quickly
• Great interpersonal skills
• Eager to learn and ability to adapt to new situations
TEACHING ASSISTANT, TAIYO HELLOS ENGLISH SCHOOL
EXPERIENCE
Kumamoto, Japan
Dec 2011 – August 2012
- Assisted in teaching and communicating in English to Japanese children aged 4-12
- Assisted in preparing lesson plans
ENGLISH TEACHER, PARAKARO
Kumamoto, Japan
November 2011 – August 2012
- Prepared lesson plans and homework assignments
- Taught high level English to business professionals
COOK, GODFATHERS PIZZA AND SUBS
Port Stanley, Canada
May 2011 – August 2011
- Prepared food
- Took customer orders
- Closed and locked store (Key holder)
CUSTOMER SERVICE REPRESENTATIVE, XS CARGO
Ottawa, Canada
November 2010 – May 2011
- Assisted customers with finding items
- Stocked shelves and cleaned store
- Assisted customers with transactions
CUSTOMER SERVICE REPRESENTATIVE, SCOTIABANK
Aylmer, Canada
November 2008 – August 2009
- Assisted customers with day-to-day banking transactions
- Prepared paperwork for mid-office
- Filed and organized paperwork
EDUCATION CARLETON UNIVERSITY – OTTAWA, ONTARIO – BACHELOR OF
INTERNATIONAL BUSINESS
2009 – Present
Concentration in International Marketing and Trade with a minor in Japanese currently in
progress
GLOBAL LEADERSHIP COLLEGE – ONLINE – TESOL CIRTIFICATION
2012 – Present
Certification to teach English as a second language currently in progress
KUMAMOTO GAKUEN UNIVERSITY – KUMAMOTO, JAPAN – INTERNATIONAL
ECONOMICS
September 2011 – August 2012
Year abroad experience
•
LEADERSHIP Member of Human Resources team for JDCC business case competition 2012
• Frosh week facilitator for Sprosh 2010
REFERENCES AVAILABLE UPON REQUEST
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