Assistant Management

QUALIFICATION SUMMARY

Skilled and dedicated Executive Assistant adept at successfully supporting

the organization's operations with minimal guidance where planning,

attention to detail, follow-through and collaboration are essential.

. Demonstrated ability to provide comprehensive support to senior

executive-level staff; proficiency at meeting scheduling, travel

coordination and related essential task management

. Wealth of Experience developing and maintaining administrative

processes which eliminate redundancy, improve accuracy and efficiently

achieves organizational objectives

EXPERIENCE

SUPERVALU, Eden Prairie, Minnesota Nov 2007 to April 2013

Executive Assistant

Primary responsibilities included heavy calendar management, meeting and

event coordination, and conference call set up. Onboarded new associates,

which entailed sending requests for laptops and associated software as well

as security access to network drives and building access.

. Prepared presentations, Excel spreadsheets and Word documents for

support materials for Vice President and Finance Director Meetings.

. As Zone Captain for the Finance Department, managed allocated space

and seating assignment for new associates and contractors on different

teams within the finance area.

. Served as the Functional Coordinator in Finance for the Workforce

Empowerment (WE) transformation. Primary responsibility was to help

transition all associates in the Finance department to a more open,

flexible and mobile work setting. Provided information to associates

on WE transition dates, compiled information on how having a more

mobile workforce would impact teams and provided feedback to WE

Project Managers. Functioned as main liaison between Finance Executive

Leadership, WE Project Managers and Associates to answer questions,

provide information, and meeting coordination.

. Handled departmental vacation scheduling, reporting and absentee

tracking and reporting.

. Served as primary backup for the assistant to the CFO.

. Singled out by the CFO to become Zone Captain in Finance in order to

streamline and make the process of associate placement more cost

effective.

RLI, Inc, Peoria, Illinois Jan 2007 to Nov 2007 Executive

Assistant to the CFO

Provided primary administrative support to the CFO and part-time support to

other senior management as required. Provided interdepartmental support

for special projects as required or where my skills could be of significant

value.

. All CFO Scheduling, Travel Arrangements, Expense Reporting and

Correspondence

. Preparation of Presentation and background material supporting monthly

corporate budget meetings, early reconciliation of discrepancies,

proofreading and assembling of related materials from a myriad of

sources

. Timely preparation of Employee Expense Reports summaries for Senior

Management

. Organize on/off-site meetings for senior management, Board of

Directors and visiting clients

. Conference call scheduling and facilitation

. Office supply management and cost control

. Departmental vacation scheduling, reporting and absentee reporting

. General technical and administrative support to other departments as

needed or requested

. Successfully organized and facilitated the annual Golf outing

involving all corporate level executives and Board of Directors.

Involved creation of numerous "promotional" materials, itineraries,

assistance with dignitary travel arrangements, dinner arrangements,

entertainment, logistics and general event preparation and

coordination. Net Result: A successful event - $10,000 under budget.

Smith Barney, Peoria, Illinois Aug 2002 to Jan 2007 Client

Service Associate

Administrative Assistant providing support to 3-5 Financial Advisers in a

highly regulated, highly competitive industry.

Reviewing and routing incoming queries from clients as well as supporting

client communications with relevant background and/or account information

to facilitate effective Financial Adviser response. Ensuring that

regulatory and corporate policy was effectively applied in all

communications directed towards clients in a timely and accurate manner

. Maintenance and currency of client contact and account files

. Building and maintaining a professional rapport with both clients and

Financial Advisers

. Ensuring that professional staff was abreast of current product

offerings, corporate and regulatory requirements in addition to

relevant market news

. Training newly hired support personnel

. Lead and facilitate training programs and events for new/existing

support personnel

. At the request of Senior Management, served on and contributed to the

office's Branch Council for improvement in training, compliance and

efficiency.

. Conceived, developed and implemented the branch office's internet web

site pursuant to corporate guidelines and policies

. At the request of Regional Management, asked to go to New York for a

week to help train employees in a newly added division to the Smith

Barney mutual fund

ADDITIONAL RELATED EXPERIENCE

State Farm, Bloomington, Il Jul 2001 to Jul 2002 Microsoft

Specialist/Business Travel Agent

Daily & Associates, Engineers Apr 1995 to May 2001 Administrative

Assistant/Receptionist

COMPUTER SKILLS

High proficiency with Microsoft Word, Excel, Outlook, and PowerPoint

Adept with Access and Visio

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