Project Manager Management

Bryant K. Pope, M.Sci.

Mobile: 267-***-****

E-mail: bryant.pope@a

ol.com

SUMMARY

Analytical Software Engineering and Project Management professional with

Masters degree and 16+ years experience in developing, leading,

implementing and supporting software/application development projects

through all phases of systems development life cycle. Effectively

analyzes, designs, develops, implement and support global collaboration

applications with client-server architecture that utilizes Lotus Notes,

Lotus Domino, SAP and Transportation Management System technologies.

COLLEGE EDUCATION

Degree Attained Major University

Master of Information Technology LaSalle

Science - 2005 Leadership University

Magna Cum Laude, with 3.75 GPA Phila., PA

(on a 4.0 scale)

Bachelor of Computer Science LaSalle

Arts - 1999 University

Phila., PA

CORE STRENGTHS:

Ability to effectively communicate Manage technology projects through

with senior management in Technology the system development life-cycle

and Business through implementation

Excellent follow-through, Strong consultative skills, people

multi-tasking, and problem-solving management skills, high detail

skills orientation, and strong project

Ability to manage complex business management leadership

strategy and planning projects Very good interpersonal skills with

Manage end-user training the ability to work in a team

(design/development /delivery) environment to achieve individual

objectives and organizational

results

PROFESSIONAL BUSINESS EXPERIENCE

MTM Technologies 590 Century Blvd, Wilmington DE 2010 - Present

Service Desk Manager 2010 - Present

. Provides quality customer service while acting as a single point of

contact at the Help Desk

. Resolves and reports PC hardware, software, network and peripheral

equipment problems

. Conducts problem determination and resolution.

. Records problem symptoms status and resolution information in the Help

Desk software program.

. Oversees HD client relationships and personnel

Arkema Inc (formerly known as Atofina and Elf Atochem) 2000 Market Street,

Philadelphia, PA 1997 - 2010

Applications Development Project Manager 2005 - 2010

As IT project manager, I participated in identifying, implementing and

supporting web-based and client-server technologies to meet Arkema's

objectives regarding cost reductions and controls, success of the business

and staff units, employee safety and customer satisfaction.

. Adhered to corporate and business unit standards and procedures.

Obtain required approvals.

. Collaborated with business stakeholders to identify, manage project

risks.

. Created and maintain project plans using Microsoft Project and Niku

Workbench.

. Effectively applied Arkema's IT - Business Solutions Center

methodology and enforced project management methods, standards and

tools.

. Ensured appropriate level of communication across project teams and

senior management.

. Ensured business/operational deliverables were developed and tracked.

. Ensured critical issues were identified, tracked and resolved. Also

managed issue reporting.

. Established project schedules and priorities. Facilitated decision-

making on scope, budget and schedule revisions.

. Lead project efforts to define, analyze and implement infrastructure

and functional changes.

. Managed daily/weekly project communication and status reporting.

. Partnered with business project managers, IT project managers and

business analysts to produce clear, consistent and complete project

requirements, project risks and issues management.

. Successfully managed a team of four application developers who

developed, implemented and supported web-based and client-server

database applications.

. Successfully managed daily activities related to project scope, budget

and schedule to advance the work of one or more sub-projects.

. Successfully managed the daily activities of applications development

staff. Provided direction, guidance and motivation in work activities

and professional growth. Administered employee career development via

written performance reviews and open dialogue.

and client-server applications by providing leadership, career

development, mentoring and internal cross-training..

Bryant K. Pope

PROFESSIONAL EXPERIENCE (Cont'd)

Atofina Chemicals, 2000 Market Street, Philadelphia, PA

Sr. Analyst Programmer (Applications Developer) 1996 - 2005

Identified, implemented and leveraged technologies to support Arkema's

cornerstones and support the goals and objectives of the business units,

manufacturing facilities and research and development to include the

following position responsibilities:

. Conducted, facilitated and documented requirement gathering

sessions/meetings with business unit project leads.

. Responsible for the implementation and daily management of Lotus

Domino and related technologies.

. Design, build, implement, manage and support Lotus Domino client and

web-based database applications.

. Conducted end-user technical pilot/test review sessions for each

database developed.

. Wrote database user and technical documentation and conducted database

end user training.

. Provided application and database programmer training to other Lotus

Domino developers via day-to-day support activities.

. Provided technical expertise in the evaluation, selection and

implementation of an electronic document management system for Arkema

users in King of Prussia

. Designed and developed database functionality for Arkema's Contracts

Management System

Resource One Mortgage Corp., One Oxford Valley, 2300 East Lincoln Highway,

Langhorne, PA

Systems Analyst/Facilities Manager 1993 - 1996

Primary responsibilities - analyzed user requirements, procedures, and

problems to automate processing and to improve existing computer systems to

help Resource One meet its business objectives.

. Wrote detailed descriptions of user needs, program functions, and steps

required to develop or modify computer programs.

. Studied existing information processing systems to evaluate

effectiveness and develops new systems to improve production and

workflow.

. Prepared workflow charts and diagrams to specify operations to be

performed by equipment and computer programs and operations to be

performed by personnel in system.

. Conducted studies pertaining to development of new systems to meet

current and projected needs.

. Planned and prepared technical reports and instructional manuals as

documentation of program development.

. Prepared time and cost estimates for completing projects.

. Reviewed, recommended, and ordered all office equipment, including

computers, fax machines, copiers and telephones.

. Negotiated, monitored and recommended to senior management warranty

contracts for all office equipment.

TECHNICAL SKILLS

Languages: Lotus Domino R4/R5/R6: 10+ years experience developing

Lotus Applications, Domino Designer, Formula Language,

@Commands, Lotus Script, Java, Agents, Forms, Pages,

Navigators, Views

Software: MS-Office, MS-Project, Niku Workbench, Paradox,

MS-Access, MS-Net Meeting, Adobe Captivate and Articulate

Presenter, MS-Visio, Microsoft Project 2007, Niku

Workbench,

Operating Windows Vista, UNIX, Windows 2000, Windows NT, Windows

Systems: 98, Windows XP

Lotus Database Ceridian Payroll Archive, Contracts Management System,

Projects Document Repository, Electronic Document Management

Developed and System, Group Itinerary Calendar, HazMat Compliance, HES

or Managed: Applications, International Logistics, ISO Procedures,

Pebax Lead Tracker, PROACTS,

Products, Facilities & Emergency Contacts, REACTS

Emergency Response, Sales Force Automation, Surveys,

Technical Polymers, U.S. Customs Compliance

Databases: MS-SQL Server, Oracle, SAP 4.6

IT COURSES COMPLETED

Year Course Completed Year Course Completed

2008 SAP - Business Processes in 1999 Lotus Domino Application

Procurement Development 1 (R5.0)

2008 SAP Blended Overview 1998 Lotus Notes Application

Development I (R4.6)

1997 Attends Lotusphere Conference 1998 Software Testing & Quality

- Annually Assurance

2006

2006 Oracle Database 10g: 1997 Carey Project Management -

Introduction to SQL Jean Carey

2005 Specifying Client 1997 Lotus Notes System

Requirements - The Administration I (R4.5)

Information Architecture

Group

2004 IT Project Management -

LaSalle University

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