Engineer Service

Curtis L Stoklos

Oceanside Ca. ***** 760-***-**** abupt2@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Experience with over 8000 PC fixed

Experience in a variety of levels of OS management

Experienced in Network Design

Cisco Network Management

A+ Hardware Engineer

Dell Certified Systems Engineer

Sony Certified Systems Engineer

IBM Certified Systems Engineer

Lenovo Certified System Engineer

Self-motivated with ability to motivate others

EDUCATION

Certified Systems Engineer

Dell Certified Systems Engineer

Sony Certified Systems Engineer

IBM Certified System Engineer

Lenovo Certified System Engineer

World Wide Tech Services

Log into company assigned portal to receive daily work orders

Contact Clients to schedule service appointments

Conduct hardware repair according to work order

Provided diagnosis on desktop/laptop units

Troubleshoot unresolved client system issues and contact Techsupport for

further consultation/resolution

Update and close work orders via company database within allotted time

frame

Cisco Networking Academy, CA

CCNA: Semesters one and two

Introduction to networks using Cisco routers and switches. Participants

learn network topologies, the OSI model, cabling (pulling, terminating,

punching down, testing, standards), IP addressing, subnetting, ARP/RARP,

routing protocols, network media, LAN design, network management, and

electrical and safety considerations.

Cisco Networking II starts with a brief LAN overview (covered in Networking

I) and continues to Wide Area Networks. Topics of Networking II include:

network layer concepts, Cisco IOS (Internetwork Operating System) user

interface, displaying router configuration information, router start-up and

setup configuration, sources for Cisco IOS software, configuring router

interfaces with IP addresses, router configuration and routing protocols

(RIP and IGRP).

Palomar College, CA

Certificate of Achievement Computer Technology Repair and Maintenance

Two year course study, focus on computer hardware engineering repair and

Microsoft software troubleshooting and installation.

Certificate of Proficiency Computer Technology

One year course study primarily focus hands on computer repair in their

computer lab.

Certificate of

Proficiency Microcomputer Operating Systems

One year course study relating to Microsoft operating systems

Certificate of Proficiency PC Repair Technician

One year course study of hands on hardware repair preparation for the A+

industry certification.

Certificate of Proficiency PC Support Technician

One year course study relating to repair and maintains of computer

systems.

Regional Occupation Program of San Diego

Certificate of Competency MSDOS 6

Hands-on approach to the basic principles of command line operations, using

DOS (disk operating system) as a foundation. Includes major utility

programs used for data and task management.

Certificate of Competency Microsoft Windows for Technicians

A technical study of Windows operating system; hand-on experience

installing, configuring, optimizing, maintaining and troubleshooting.

Certificate of Competency Windows 9x, 2000, XP

Core knowledge and skills for supporting Microsoft Windows XP operating

system. Includes installing, configuring, customizing, optimizing,

networking, integrating, and troubleshooting.

Certificate of Competency 2000, 2003 Server

A focused study of Microsoft Windows Professional and Server operating

systems. Includes hands-on experience installing, configuring, optimizing,

maintaining and troubleshooting Windows server on stand-alone and client

computers in workgroup or domain environment. Study of Windows.NET Server

includes setup and configuration of Active Directory Service.

Certificate of Competency Local Area Networking

Basic principles of Local Area Networking (LAN) structure and function.

Hands-on experience in design, construction, installation, maintenance and

repair to the modular level using operating systems and diagnostic hardware

and software.

Certificate of Competency Computer Network Security

A basic understanding of physical security requirements directory and file

transfer services, wireless and instant messaging security risks, intrusion

detection and cryptography, the use of security base lines and honey pots

for detection.

PROFESSIONAL EXPERIENCE

10/2005- 12/2012 World Wide Tech Services, OEM Services Company

Engineer: Dell, Sony, IBM and

Lenovo corporation service provider for field service.

Responsible for onsite service

of Dell, Sony, IBM, Lenovo notebook, desktop computer and

printer hardware failures.

10/1994- Present Peacock Oceanside LLC, Oceanside CA

Managing Partner: Industrial

business mall, managing accounts payable and receivable,

negotiating contracts, and building maintenance support,

including maintaining a SOHO (small office home office)

manage network infrastructure.

09/2005 - 10/2005 Apex Systems Inc/ CompuCom - Wells Fargo Bank, San

Diego

Engineer: Responsibility of OS

upgrades for North County of San Diego Wells Fargo

Banks MICR readers.

04/2004- 10/2005 Sarcom Inc. - Healthy Advice Networks, San Diego

Engineer: Installation and

maintenance of computer health information's systems. Using

windows 2000 OS and

Sarcom proprietary visual aid video software. Responsible

for diagnose of computer failure and or installation of

computer hardware in doctors waiting rooms. Using

imaging technology to reprogram

client computer systems .

Previous experience includes:

United Parcel, Postal service,Staff Pro and Bills Casino

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