Manager Sales

Pamela Costello

***** *** ******, ******, ** ****8

Home: 612-***-****, Cell: 612-***-****

Email: **********@*****.***

Summary

Dedicated hard worker, reliable, positive person offering more than 4 years in the Hospitality

Industry of food and beverage service focused on guest satisfaction through exceptional service.

Highlights

Exceptional Guest Service Staff Motivation

Reliable Food and Beverage Management

Hardworking Business and Banquet Service

Positive Self-Motivated

Accomplishments

These accomplishments were for working in the Hospitality Business:

Executed daily production lists and goals

Trained kitchen staff on proper use of equipment and food handling

Cooked food properly and in a timely fashion while using safety precautions

Operation and organization of kitchen and all food related activities, including the presentation and serving of food

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock

Assisted and maintaining preparation and service areas in a sanitary condition

Cleaned and sterilized and inspected galley equipment, kitchen appliances and work areas

Complied with scheduled kitchen sanitation and insured all standards and practices were met

Oversaw kitchen employee operations to insure production levels and service standards were maintained

Provide guests with food allergies product details/descriptions

Assisted guests with obtaining food from buffet/serving table as needed

Certified Professional Food Manager

Experience

Self- Employed

January 2007 to Current

TPE,LLC - Becker, MN

Process orders/ship product (Custom TV Remote Controls for hotel rooms/suites in Las Vegas, NV)

Breakfast Attendant

October 2009 to March 2013

Sleep Inn and Suites – Rogers, MN

Meet and greet guests. Baking/making breakfast items: Eggs, sausage, potatoes, bacon, Fresh baked goods: cinnamon rolls, strudel, muffins. Keep breakfast bar clean and restock/refill other breakfast items breakfast items: waffles & syrups, yogurts, milk, cereals, juices, cappuccinos, hot chocolate, tea, creamers, sugars, fresh fruits, plates/utensils. Wipe table and chairs after each use. Restock and put stuff away after breakfast. Clean and wash dishes, pans, platters etc. Clean up kitchen, breakfast area, take out all garbage, sweep and mop floors. Extra duties would include: Make out food order every Thursday. Friday: Unpack and put food and non-food items away, bake cookies for front desk to set out for guests and also for the Sales Director to take with her on sales calls. Cook/bake for Business Meeting breakfast/lunches. Also cook/bake for Banquets. I also cleaned lobby, bathrooms, vending area and hallways when breakfast was slow.

In the 3 years of working here, I have never been sick or late, always 10-15 minutes early every day.

Reference: Kathy Keller

Title: Sales Director

Address: Rogers, MN

Work Number: 763-***-****

Cell Number: 763-***-****

Reason for leaving: Slowed down because of a change over

Vendor

Saturdays May to September, 2010 and 2011

Billy's Bar and Grill - Anoka, MN

Worked as a vendor at the car show in Anoka, MN

Duties: Sold burgers with all the fixings, pork chops, pop and water

Reference: Paul Justen

Title: Owner of Billy's Bar and Grill

Address: Anoka, MN

Phone Number: 612-***-****

Breakfast Attendant

August 2007 to October 2009

Sleep Inn- Becker, MN

Meet and greet guests. Keep breakfast bar clean. Refill/restock breakfast foods/plates/ utensils. Wipe table and chairs after each use. Restock and put stuff away when breakfast was over. Clean and wash dishes, pans, platters etc. Clean up kitchen, breakfast area, take out all garbage, sweep and mop floors. Extra duties would include making out the food/non-food order for breakfast/kitchen, put away when delivered. Bake cookies for front desk to set out for guests. Additional work would include helping out the hotel by cleaning the lobby, bathroom, vending area and hallways.

Reason for leaving: Slowed down, better opportunity at another hotel

Shipper

January 1998 to January 2007

TP Enterprises, Inc.-Wakefield, MI

Husband and I worked out of our home selling/shipping Custom TV Remote Controls for hotel rooms/suites in Las Vegas, NV

Reason for leaving: Got divorced and changed business to TPE,LLC

Factory

January 1976 to June 1980, Summer 1983 to December 1989

Andersen Windows – Bayport, MN

Factory work- worked on an assembly line

Reason for leaving: Stay home and raise my children and work a business at home

Education

High School Diploma, 1975

Stillwater Senior High – Stillwater, MN

License/Certification

Certified Professional Food Manager

Certificate No: 1703587

Exam Date: 04/05/12

Test Code: 620304201

Certificate expires no later than: 04/05/17

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