Joy S immons
Baton Rouge, L A 7 0806
************@*****.***
S ummary
Highly enthusiastic customer service professional with 5 years client interface
experience.Enthusiastic customer service/telesales representative with in-depth knowledge
of sales, account management and training.Energetic and reliable Retail Sales Associate
skilled in high-end merchandise environments.Dedicated Customer Service Representative
motivated to maintain customer satisfaction and contribute to company success.
Highlights
Exceptional interpersonal skills
Sales Associate of the Year in Available
for evening and weekend shifts
Cheerful and energetic
Organized and meticulous
year
Strong sales-closer
Driven
Expert in sales products
Accomplishments
100% issue resolve certificate
never missed a day at work certificate
Education
Broadmoor high school Baton Rouge, LA, USA
may/2009
High School Diploma: education
Baton Rouge Community College Baton Rouge, la, USA
2010
education
Experience
Rue 21 Baton Rouge, LA
April 2012
cashier
to
assict with customers needs, sell fragrance, organize store, clean, check out customers at
Current
register
November 2011 Enterprise Baton Rouge, LA
service agent
to
assist with cleaning cars, picking up and dropping off customers, also picking up and
Current
dropping off cars at body shops or different branches
IPH, Inc Bat, LA
April 2012
secretary/ assistant leasing agent
to
November 2012 do daily apartment inspections, set up new leases for new residents, fax, email, mail paper
work or important documents, do work orders when needed for the apartment complex,
answer phones and take messages
convergys Baton Rouge, LA
June 2011
customer service representative
to
assist sprint customers(inbound call center), tech support, trouble shoot phones, take
May 2012
payments, reset and activate phones, discuss plans and different phones offered, sell
insurance for phones, add phones and plans, type notes for the account, explain customer
account when asked, etc
max rave (clothing store) Baton Rouge, LA
May 2011
assistant manager
to
open/ close store, add new shipment, count registers, organize store, assist customers, assign
January 2012
duties for sales associates, process returns and exchanges when needed, paper work
santa plus Baton Rouge, LA
April 2010
assistant manager
to
December 2011 open/ close set, take photographs, print photographs, order items when needed, count
register, sell accessories for photos, assign duties for helpers
Additional Information
Interests
Love to interact with people, love to keep people happy, and love to enjoy life, and all
the experiences that comes along with it.