Customer Service Administrative Assistant
Resume:
Lisa Soria
**** ******* ** #221*-***-*** ****
Fort Worth, TX 76119 ********@*****.***
OBJECTIVE
Bilingual Medical Administrative Assistant seeking a position utilizing my skills and education to make significant
contributions that will lead to company profitability and personal career growth
EDUCATION
Medical Administrative Assistant Diploma High School Diploma
Everest College, Fort Worth, TX R.L. Paschal High School, Fort Worth, TX
Graduation Date: June 2011
RELATED SKILLS
• Medical Records Management and Documentation • General Office Management
• Patient Reception Techniques • Basic Dental Front Office Procedures
• Health Insurance Claim Processing • OSHA Regulations and Universal Precautions
• Dictation and Transcription Procedures • Vital Signs and CPR
• Medical Terminology and Human Anatomy • Accounting and Bookkeeping Procedures
EMPLOYMENT HISTORY
Tarrant Rehab, Fort Worth, Texas 12 5 2011/1 29 2013
Receptionist
Check In/Check Out Patients
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Verify insurance & patient eligibility
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Collect co pays
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Schedule appointments
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Answer multi line telephone system
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Assist patients with payments or any related questions
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Responsible for typing and data entry
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Interlochen Health & Rehabilitation Center, Arlington, Texas 05 17 2011/06 21 2011
Medical Administrative Assistant Extern
Responsible for medical records and patient charts alphabetically
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Answered telephone at front desk and took messages
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Communicated with patients regarding their situations
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Documented patient behavior for nurses and office manager
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Responsible for typing and data entry
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Metro PCS, Fort Worth, Texas 08/2009 11/2009
Cashier/Customer Service Representative
Provided customer service by greeting client, explaining phone plans, answering questions and
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explaining different cell phone products
Collected and recorded customers' payments
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Processed payments via accounts payable and receivable
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New Breed, Fort Worth, Texas 04/2009 07/2009
Assembly Line
Processed defected cell phones for major cell phone companies
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Packaged and maintained cellular products in inventory
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CERTIFICATIONS
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Health Insurance Portability Cardiopulmonary Resuscitation
• •
Accountability Act
Occupational Safety and Health
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Administration
AWARDS AND RECOGNITION
Everest College
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Dean's List
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Perfect Attendance
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Contact this candidate