Deborah M. Guzman
Lake Worth, Florida, 33463
*******.*.******@*****.***
Objective
Seeking a part time position, preferably in the Dental Field.
Education
University of Puerto Rico - Medical Science Campus
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School of Dentistry/ Dental Assistant
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Levittown High School -- Levittown, Puerto Rico
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Work Experience
Dr. Joseph Ceravolo & Dr. Rafael Cordero, Dec/2000 – Aug/2011
Dental Receptionist
- Scheduled patient appointments and answered phones
- Checked patients and maintained detailed patient records
-Performed clerical, secretarial and receptionist duties.
-Maintained neat and orderly front desk and waiting room
-Scheduled and confirmed appointments and follow-up visits.
-Recorded and verified accuracy of all customer / patient paperwork.
-Explained dental clinic policies to patients
Dr. Stuart Feldman & Dr. Richard Lazzara,
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Dental Receptionist
- Assisted staff in the reception area, answered multi-line telephone system
-Assisted scheduling international procedures with patient and visiting Doctors
Dr. Jorge A. Velazquez & Asociates,
Dental Office Manager/Receptionist
-Managed various offices
-Bookeeping
-Answered multi-line telephone, routed calls
-Performed faxing, photocopying and filing duties
-Trained new hires
-Assisted supervisor with special projects
Skills
Reliable with the ability to quickly learn new concepts/skills
Reputation as a team player but can work well independently
Bilingual/ fluent in English & Spanish with ability to translate
Dedicated, dependable, professional Dental Receptionist
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Experienced in all aspects of the dental receptionist process
Excel in Dentrix appointment setting as well as insurance and billing
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References
References are available upon request.