Customer Service Sales
Resume:
Robbie Forbes 225-***-****
*** *. ******** # * *********@*****.***
Baton Rouge, LA 70815
************@*******.***
Objective:
To find a position that will allow me to utilize my extensive customer service, merchandising,
sales and leadership skills.
Experience:
January 2008 – December 2009
Bernina Sewing Center Sales Associate & Instructor
Inside Hancock Fabrics, 11244 Florida Boulevard
no longer in business
Baton Rouge, LA 70815
• Sales associate responsible demonstrating and marketing sewing and high-end
embroidery machines.
• Instructor, leading sewing and machine embroider classes.
• Instructor, instructing students on Mater level machine use.
• Self-starter, staying abreast of new techniques and trends in the industry.
• Innovative and resourceful employee, creating new techniques and demonstrating the
results to customers and co-workers.
• Cooperative and encouraging team member, always upbeat and positive when working
with customers.
June 2007 – December 2008
Pink Tee Ladies Personal Assistant and Manager
6401 Bluebonnet Blvd
Baton Rouge, LA 70829
• Personal assistant, always at the ready and on-call.
• Sales and customer service associate, furthering the Mission to donate 50% of the
profits to breast cancer research.
• Supportive and compassionate employee, always taking the time to listen to and
encourage the patients and customers.
• Organized and professional, ensuring the workspace.
• -Maintaining an orderly, well maintained, attractive kiosk, supporting the business and
Mission at off-site locations including the Baton Rouge State Fair.
June 2005 – June 2007
Crystal Craze / Lampe Décor Manager
6401 Bluebonnet blvd
Baton Rouge, LA 70829
• Scheduling of all employees, payroll reconciliation, and daily till balancing.
• Sales and merchandising necessary to attract customers to the Kiosk.
• Demonstrating and explaining the operation and care of the Lamp Berger product line.
• Kiosk security and loss prevention.
• Other duties as required to ensure the success of the business.
February 2006 – October 2006
Convergys Customer Service & Tech Support
7173 Florida Boulevard
Baton Rouge, LA 70806
• Customer service, receiving customer calls and provided exceptional assistance to
potential clients regarding current products, rates and available plans.
• Technical support, providing service to active Sprint customers, troubleshooting and
resolving their issues.
• Dedicated and hardworking employee, receiving numerous commendations for customer
service and technical support expertise as well as being named “Employee of the Month”
several times.
October 2005 – February 2006
Lofton Staffing Services / Corp of Engineers Call Center Rep and Data Entry Clerk
9414 Interline Avenue
Baton Rouge, LA 70809
Passed the US Government security clearance protocols necessary to aid in the post-
Katrina Debris removal project controlled and operated by the LA Corps of Engineers
• Assisted with the set-up, organization and implementation of the protocols for the Blue
Roof Project.
• Answered calls in an effort to assist Louisiana residents with problems following
hurricane Katrina and advised the callers of other avenues and programs of recovery
assistance.
• Advanced to the position of Data Entry Clerk with the Debris Removal Project.
Work experience prior to October 2005 available upon request.
Education
Louisiana State University
Baton Rouge, LA Graduated 1 8
BFA in Fine Arts (Sculpture/Metalsmithing)
3.75 GPA
East Ascension High School Graduated 1986
Gonzales,LA
3.50 GPA
Strengths
• Exceptional communication skills
• Motivated and eager to perform
• Driven to succeed
• Creative visionary
• Always seeking new opportunities and challenges
References
• Personal references are available upon request.
Contact this candidate