Customer Service Sales

MARIZA JAQUEZ **** N Marywood Aurora, IL, ***** United States

630-***-**** ************@*****.***

PROFESSIONAL EXPERIENCE SEPHORA, NORTH AURORA, IL UNITED STATES Operations

Consultant, Jun 2007 -present • Confer with company officials to develop

methods and procedures to increase sales, expand markets, and promote

business. • Examine merchandise to ensure that it is correctly priced and

displayed and that it functions as advertised. • Assign employees to

specific duties. • Provide customer service by greeting and assisting

customers, and responding to customer inquiries and complaints.

JCPENNY SALON, AURORA, IL UNITED STATES Salon Coordinator, Feb 2002 - Jun

2007 • File and maintain records. • Operate telephone switchboard to

answer, screen and forward calls, providing information, taking messages

and scheduling appointments. • Transmit information or documents to

customers, using computer, mail, or facsimile machine. • Greet persons

entering establishment, dete destinations. • Receive payment and record

receipts for services. • Schedule appointments, and maintain and update

appointment calendars.

EDUCATION WEST HIGH, AURORA, IL UNITED STATES

ADDITIONAL SKILLS • Motivated self-starter with a strong desire to learn. •

Team player with excellent communication skills. • Basic knowledge of PC

and computer software. • Reliable, flexible and hard working. •

Professional appearance, attitude and demeanor.

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