Customer Service High School

David Twyman

**** ****** ****** ** #* Snellville GA 30078 404-***-**** ***********@*****.***

SUMMARY

Seeking to obtain a position, which fosters advancement opportunities and will allow me to ex ploit my

talents and enhance my skills set, while performing work I enjoy.

SPECIAL SKILLS

Excellent Leadership Ability

Driver and Installation Expertise

Customer Service

W arehouse Production

Understand Microsoft Windows/ Internet/ e-mail

PROFESSIONAL EXPERIENCE

Ramtool, Stone Mountain, Feb. 2010-Nov. 2012

Atlas Logistics, Atlanta, April 2009 - Jan. 2010

Ramtool, Stone Mountain, GA Dec. 2006 – April 2009

Nordic, Atlanta, GA June 2002 – Dec. 2006

FUNCTIONAL RESPONSIBILITIES 2000-2012

Warehouse Production

Supervision and coordination of activities of workers engaged in receiving, transportation,

stacking, order filling, shipping and maintaining stock records in warehouse

Supervised labeling, casing, and packing of materials and products

Established and adjusted work procedures to meet production schedules

Demonstrated effective leadership and encouraged team concepts

Analyzed and resolved work problems and assisted workers in solving work problems

Inventory of merchandise and Safety enforcement and training

Production assembly using air, power and hand tools

Forklift Operator Certification

DAVID TWYMAN

sit-down /standup reach; Electric Pallet Jack, Cherry Picker

Propane; electric

Barcode Scanner WMS, Radio Frequency systems, FedEx; UPS

Driver and Installation

Executed daily operations of loading van/truck and driving to specified destination

Drove van to loading point and consulted householder on items to be moved

Provided service and repair to water cooler units

Meet and Exceed customer expectation time lines for service calls for water installations and

machine operation

Preparation of carpet for distribution and installation

Loaded truck using dollies and hand truck

W rapped items in packing paper and packed into containers

Forklift operation and servicing of van

Machine Operation

Set up and operated machines such as breaks, rolls, shears, saw, and presses for shape

according to specifications

Read and interpreted specifications and shop orders to determine machine setup, productions

methods, and sequence of operations

Selected and positioned blades, cutters, and fixtures onto machine, using ruler, square,

templates, hand tools, and built-in gauges

Adjusted controls to set and regulate machining factors such as pressure and depth of ram

stroke, adjustment rolls, blade angle and machine speed

Started machine and observed machine operation to reposition work piece and adjust

machine settings for multiple and successive passes.

EDUCATION

Central Hower High School, Akron, OH, Diploma, June 1989

ACCOMPLISHMENTS

Successful Completion of Leadership Courses

Mentor to young men ages 12-19

Excellent Service Award 03/04

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