Laura Gore
PO Box ****
Princeton, WV *****
***********@*****.***
Professional Summary
Nursing Home Administrator with a focus on developing high standards of
practice, evaluating patient care for effectiveness and implementing
necessary changes to programs and policies. Licensed Social Worker as
well with extensive experience in behavioral health and 5 years
experience as a Social Services Supervisor in Long Term Care/Skilled
Nursing Facility.
Education and Training
1993 Concord University – Athens, West Virginia, United States
Bachelor of Arts Psychology and Sociology
Professional Experience
Social Services Supervisor, 04/2007 - Current
Mercer Nursing and Rehabilitation Center – Bluefield, West Virginia
Closely collaborated with management team to make necessary
improvements and satisfy resident needs. Participated in facility
surveys and inspections made by authorized governmental agencies.
Actively maintained up-to-date knowledge of applicable state and
Federal laws and regulations. Investigated and reported issues relating
to patient care or conditions that might hinder patient well-being.
Observed strict confidentiality and safeguarded all patient-related
information.
Cooperated and communicated effectively with physicians to ensure
resident satisfaction and compliance with set standards.
Conducted quarterly patient case conferences, in-services and staff
meetings to educate staff and facilitate good communication as related
to medically related social services.
Coordinated vision, dental, and psychiatric services.
Social Service Assessments
Completion of MDS
Development of Care Plans
Quality Assurance and Safety team member
Discharge planning
Admissions/Marketing and Census Efforts
Service Coordinator/QMRP, 04/2007-11/2005
Rescare Inc – Princeton, West Virginia
Supervision of Support Care Staff
Coordination of Treatment Plans and Behavior Support Plans for
individuals with Mental Retardation and Mental Illness
Maintaining financial and medical eligibility for Medicaid Services
Coordination of transition and discharge plans
Abuse and Neglect Investigations Medicaid Billing
Client Specific training for Support Staff
Crisis Intervention
Ensuring proper implementation of IPP objectives, goals, and activities
Advocating for resident rights
Clinical Director, 03/2002 - 11/2005
Psychological Assessment and Intervention Services – Princeton, West
Virginia
Supervision of QMRPs, LPNs, RNs, and Behavior Support Specialists
Coordination of MRDD Medicaid Waiver Services
Maintain and evaluating staffing levels
Assure provision of services in accordance with the IPP
Maintain client charts and documentation per Medicaid and Licensure
regulations
Thorough and accurate completion of monthly Medicaid billing Coordinate
CPR, FIrst Aid, and Crisis Intervention training Quality Assurance
Reviews
Critical Incident Reporting and Investigations
Day Treatment Supervisor, 03/1999 - 11/2001
FMRS Mental Health Center – Fayetteville, West Virginia
First Level supervisor of Day Treatment Instructors (Unionized) Intakes
Medicaid Social Assessments Case Management
Development of Individual Support Plans
Ensuring the Day Treatment facility operates in accordance with
Medicaid and Licensure Regulations
License and Certifications
Licensed Social Worker State of WV
Licensed Nursing Home Administrator State of WV