Customer Service Data Entry

Heidi Rimes

**** * ******** ***.

Tampa, Fl. ****4

PH# 813-***-****

Objective: To secure a position with a company that will provide a demanding, challenging position leading to

the ultimate growth of both my employer and myself.

Qualifications Summary: Goal-oriented, versatile and professional. I have excellent communication skills,

team player, motivated, and a quick learner.

Employment:

08/2012-11/2012 Pest Bear/Lawn Bear Oldsmar, Fl 813-***-****

Part Time Auditor

Answered phones and two way radios

Data entry

Audited and scheduled all appointments

08/30/2011- 07/02/2012 Fast Teks Computer Repair Tampa, Fl 813-***-****

Router/Receptionist

Answered 19 line phone system

Routed all calls to service representative

Scheduled appointments

Data Entry and filing

02/09-09/10 Clinical Health Services, Inc. Tampa, Fl 813-***-****

Front Office/ Receptionist

Answered 5 line phone system

Entered phone orders

Packaged orders and shipped them via FedEx or USPS

Took payments via cash, credit card or Tele-chek (check by phone)

Helped customers that came into the office to p/u their items

03/08-11/08 Dial America Telemarketing New Port Richey, Fl 727-***-****

Telemarketer

Outbound cold calling on a automatic dialing system.

03/06-12/07 Stanley Chair Co. Tampa, Fl 813-***-****

Front Office Receptionist

Answered a 4 line phone system

Entering and filing all orders

Sent out invoices and statements

Handled all customer service problems

Shipped all packages via UPS or FedEx

Ordered all office supplies

Assisted designers with fabric selections and styles

11/05-02/06 Schleman Plumbing Tampa, Fl 813-***-****

Office Assistant

Answered a 6 line phone system and directed all calls to the department needed

Filing and entering all new home plumbing orders

Helped customers over the phone with their needs

03/03-03/04 Poole's Paint & Body Gibsonton, Fl 813-***-****

Front Office/Receptionist

Answered 5 line phone system

Used a two way radio to dispatch calls to tow truck drivers

Entered all tow tickets and lien information into the computer

Filed and mailed all liens and titles for the company car lot and towing services

Handled all payments made on vehicles

Collected all information from the vehicle needed for towing information

Skills: Microsoft Word, Excel, Adobe, Office works, and quick books

Education: Bloomingdale High School

References: Provided upon request

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