Quality Assurance
Resume:
TERRY MCGEE
CLAYTON, NC *****
*********@*****.***
SUMMARY
Quality Control professional with an in-depth knowledge of quality control systems, procedures,
Risk Analysis, Lean Manufacturing, Internal Quality Audits, Peer Review Assessments,
Corrective Action Assessments, and Six Sigma principles. Certified in, Six Sigma ‘Yellow Belt’,
known for researching and resolving nonconformance issues and improving processes for cost
effective operations. Assured that all internal and external customers the absolute best quality
product and service in a timely and efficient manner.
PROFESSIONAL EXPERIENCE:
PCX CORPORATION, Clayton, NC (2012-2013)
QUALITY ENGINEER
Hired to help the Quality Assurance Manager as to the attainment of ISO 9001:2008 certification.
Instrumental in all aspects of ISO 9001:2008 methodologies including the Quality Manual, Level
II (Procedures) and Level III (Work Instructions). Originated Control plans, PFMEAS’s, Quality
Alerts, Non-conforming Reports, Corrective and Preventive action reports. Highly results driven
to increase efficiency and decrease rework. Highly motivated and extremely detailed!
Managed all daily activities associated within the Quality department, supervised four quality
inspectors and mentored each as to quality objectives and practices.
Highly instrumental in regards to, acquiring and retaining a new customer base within the solar
photovoltaic industry (SMA Solar).
SCHNEIDER ELECTRIC, Knightdale, NC (2000 – 2011)
SENIOR QUALITY CONTROL ENGINEERING TECHNICIAN 2005 - 2011
Managed all aspects of Quality Assurance within the manufacturing sector with approximately 40
employees and yearly earnings of approximately $20M. Developed and implemented SOPs
(Standard Operating Procedures), RMAs (Return Material Assessments), NCRs (Non-
Conforming Returns), GMPs (Good Manufacturing Practices), FAIRS (1st Article Inspections).
Controlled and maintained ECNs, (Engineering Change Notices).
- Saved more than $1M in deals with ‘Worldwide’ supplier of Liquid Tight Connectors made in a
worn out tool.
- Conducted Quality Peer Review Assessments with manufacturing associates and management
within the Prototype Cell, where ‘new products’ were inspected and critiqued before release for
final production. Continuous training and feedback maintained quality process within all
applicable areas.
- Increased daily production levels 30% by assisting with redesign of production lines.
Implemented Lean Manufacturing principles resulting in further cost effectiveness and efficiency.
- Completed Risk Analysis and Process Failure Mode and Effects Analysis, (PFMEA) training
with Quality and Engineering professionals, resulting in more streamlined processes with Quality
and Engineering working as 1 entity.
- Conducted several Quality audit assessments with safety and manufacturing processes audited
ensuring correct processes and procedures for compliance with ISO 9001. Trained employees in
the quality audit process, fostering teamwork, boosting morale and interest.
- Received 17 ‘Employee Recognition Awards’ for going above and beyond quality duties.
JACKSON HEWITT INC., Raleigh, NC 2003 - 2004
TAX PREPARER
Prepared individual and business Federal and State tax returns Averaged 5 - 10 tax returns daily.
Provided professional and quality service to all clients; as a result, included in commission
incentive program.
EDUCATION
- Pursuit of MBA, Global Management, Ashford University, Clinton, IA (2010)
- Graduate course for MBA in Global Management: Management Communications
- BFA, Slippery Rock University, Slippery Rock, PA (1994)
- Cum Laude
- Member of National Honorary Society
- Attended North Carolina State University School of Design, Raleigh, NC (1999)
- Graduate courses for MA in Industrial Design: Human Centered Design, Materials and
Processes.
- Internet Programming Curriculum, Wake Technical College, Garner, NC (2001)
- Courses: Computer Information Systems, Networking, Web (HTML)
- Associates degree in Industrial Engineering Technology, Wake Technical institute (1983)
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