Customer Service Technical Support

ASIF AYUB

Phone: +919*********

Cell: +919*********

E-Mail: ***********@*****.***

Professional Summary

Seeking assignments in System Administration / Technical Support with an

o rganization of repute Objectives: To work and grow in an environment where performance

is rewarded with new responsibilities and challenges. To create cost effective

a nd timely solutions using the best technology available.

Accomplishments

System Administration Installing, Configuring M icrosoft Windows XP Professional, Windows 7 and Server 2003 Managing and Maintaining M icrosoft Windows Server 2008 Implementing, Managing and Maintaining a Microsoft Windows Server 2008 Network Infrastructure Planning, Implementing and Maintaining a Microsoft Windows Server 2008 Active Directory Infrastructure Networking Operations Providing technical support for applications and data to clients Troubleshooting of LAN connectivity issues, software and hardware Installing, Configuring Active Directory, D NS, D HCP Server Configuring & managed of Switch Working with T CP/IP and configuring it and get connecting to dial-up Networking Planning and designing of Fiber Optics Cable, U TP based L AN I nfrastructure Client Servicing Managing customer service operations for rendering and achieving quality services Resolving customer complaints on technical issues on t ime Providing value added customer services by attending to customer queries and issues Technical Support/ T roubleshooting PC Assembling Installing Operating system & Application Software???s Troubleshooting Desktop and Laptops related to Operating Systems and as well as Hardware components Printer Installation, Servicing and Troubleshooting ( Inkjet, Desktop, Laser, Dot mat rix ) Installing and Configuring Network Printer Managing Accounts in Tally ERP9 ACADEM IA Passed class x (10) Examination under ICSE in the year 2008 with 64.87% of marks Passed class xii (12) Examination under ISC in the year 2010 with 80% of marks Completed Final Year but waiting for the result.

Additional Information

PERSONAL DETA I LS Father???s Name :- Sk. Sajid Ayub Date of Bi rth :- 28th of December 1991 Permanent Address :- 41/A, Jannagar Road Kolkata- 700017

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