Customer Service Administrative Assistant

Pa Houa Xiong

*** ***** ****** ● Saint Paul, MN *5106

763-***-**** ● ********@*****.***

Administrative Assistant

Profile

Professional with proven interpersonal, management, and organizational skills. Entrusted with

the daily operations of a fast paced, high traffic environment. Excellent reputation for analyzing

and solving issues and completing projects in a thorough and timely manner. Ability to manage

multiple tasks, while focusing on quality and productivity.

Skills

• Experience in Microsoft Word, Excel, PowerPoint, Publisher, Accesses

• Leadership and Team Building

• Eight years of customer service

• Problem Resolution

Education

Saint Paul College St. Paul, MN

Business Administration AAS Degree Dec. 2012

Cumulative GPA: 3.14

Experience

Walgreens St. Paul, MN

Head Photo Specialist 2007-

Present

• Responsible for a staff of five Photo Specialists.

• Organize and evaluate the needs of customers and manage department to maintain high

customer satisfaction.

• Help and advice customers on products and services

• Resolve customer complaints through active listening and sound fact-based solutions.

• Project management in making products display and resets

• Trained new employees to maximize their productivity

Good Samaritan Lutheran Church St. Paul, MN

Office Assistant 2013- Present

• Performed a variety of administrative tasks to facilitate a smooth running office.

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