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Customer Service Manager

Location:
Nemili, TN, 631051, India
Salary:
Rs.10 lakhs per annum
Posted:
May 08, 2013

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Resume:

COVER LETTER

From

S. Vijaya Kumar,

**,***** **** ******,

Nemali – 631051,

Vellore District.

To

The HR Department

Sub: Attached my resume for any suitable position (QA Department)

Dear Sir/Madam,

Please find attached my resume for any of the position in QA Department in your organization.

I'm particularly interested in these positions, which relates strongly to my fourteen years of experience in

Laboratory at middle level management level.

I worked for Intertek Testing services (UK) Limited Sharjah Branch UAE, an Independent testing

laboratory headquarters based in UK till 2011. I am undergoing MBA Technology Management in Anna

University through Distance Education. I see the job in QA Department as an integral part of my intended

future career path, building on my previous achievements.

I kindly request you to give me an opportunity.

Awaiting your favorable reply at the earliest.

Yours sincerely

Vijaya Kumar.S.

Enclosure: My resume

RESUME

Vijaya Kumar.S.

0091-965-***-****

*********@*****.**.**

OBJECTIVE :

Work as a team with the QA and related departments to achieve organizational objective. Improve

my testing skills and managerial skills to grow along with the organization.

EDUCATIONAL QUALIFICATION :

BSc Chemistry – First Class – University of Madras – 1997

MBA Technology Management – Anna University – 2012 Undergoing

WORK EXPERIENCE :

Previous Organization

ITS Testing Services (UK) Ltd. Sharjah, UAE- 2006 to 2011- Analytical Chemist

Job Responsiblities -Testing of Petroleum products include Lubricants, Greases, Insulating Fluids,

Radiator Coolants, Chemicals, Fuel oil, Aviation Fluids - Testing of Oil Condition Monitoring

samples from BP, Shell - Performance conformity tests conducted on Lubricants - Testing of

Engine Scavenge Filters used in Flights- Sampling of petroleum products in ship, shore tank

include Chemicals, Lubricant Additives

Other Organization

Canter Lube Oil L LC, UAE, 2004 – 2006 – Manager QA

Valvoline Cummins Limited, Coimbatore, 2004 – Chemist – Customer Service Lab

Jupiter Petrotec Products, Chennai, 2003 – 2004, Senior Chemist - QA

Karol Lubricants India Limited, Bangalore, 2001 – 2003, Senior Chemist – QA

Chemoleums Limited, Chennai, 1997 – 2000, Chemist - QA

J ob responsibilities

Testing of Lubricants, Greases, Insulating f luids and Radiator coolants, VI Improver

Maintain ISO 9001 Related documents, Worked as Management Representative

Participate regularly in Internal Audits and External Audits

Assist production department in blending of lubricants, manufacturing of VI Improver,

G reases

Assist production department in filling of lubricants and also improve quality and

p roductivity

To take corrective and preventive action relating to non-conformities, customer complaints

Perioidic calibration of laboratory equipments

Stock maintenance of laboratory chemicals

E xperience in conducting the below tests for Lub ricants, Greases

Sulfur Analyzer-Oxford USA., ASTM D4294

Automatic Distillation Unit- ISL, Petrotest, ASTM D86

Manual Distillation and Fractional Distillation, ASTM D86

Water Content, KF Autotitrators – Metrohm, ASTM 6304, ASTM D1744

Water Content, ASTM D95, Crackles

Flash Point Apparatus, ISL, Petrotest, ASTM D92, D93

Density, Specific Gravity- Anton Paar, Hydrometer, ASTM D4052, D1298

Automatic Viscometer- Anton Paar, ISL

FTIR Spectrum, Oxidation, Nitration, FTIR

Rotatory Bomb Oxidation Tester, Koehler, ASTM D2272

Air Release Value Apparatus, Koehler, ASTM D3427

Ash Content ASTM D482, D874

ASTM Color Scale, ASTM D1500

Boiling Point of Engine Coolant, ASTM D1120

Copper Corrosion, ASTM D130

Demulsibility Test, ASTM 1401

Density, Specific Gravity, API Gravity, ASTM D4052, D1298

Total Base Number, Auto Titrators, Metrohm, ASTM D2896

Total Acid Number, ASTM 974, ASTM 664

Rust Preventive Characteristics, ASTM D665

Insolubles, Pentane, Toluene, ASTM D893

Millipore, ASTM D4055

Particle Count Analyzer, PAMAS, NAS 1638, ISO 4406

Pour Point, ASTM D97

Viscosity Index Calculated, ASTM D2270

Viscosity @ 40’C, 100’C, ASTM D445

Ramsbottom Carbon Residue, ASTM D524

Saponification Number, ASTM D94

Foaming Test Apparatus, ASTM D892

Drop Point for Grease, ASTM D566

Penetration for Grease, ASTM D217

Experience in conducting below the tests for Transformer Oils

Dielectric Breakdown voltage, IEC 60156

Moisture Content, IEC 60814

Dielectric Dissipation factor, 90’C, 27’C, Specific Resistivity, 27’C, 90’C, IEC 60247

Sediment, Sludge, BS 5730

Interfacial Tension, ASTM D971

Particle Count Analyzer, PAMAS, NAS 1638, ISO 4406

Other basic parameters such viscosity, flash point, pour point, neutralization number, color

COMPUTER PROFICIENCY :

MS Office, Internet Access

QUALITY MANAGEMENT SYSTEM :

Knowledge in ISO 9001 QMS, ISO 14001 Environmental Management System, OHSAS 18001

Occupational Health and Safety Management System

ACHIEVEMENTS :

Rated as Best Performer Chemist Professional of the month - Middle East ITS Labs

Successfully conducted a new product trial for a semisynthetic cutting oil at Telco, Jamshedpur –

Chemoleums pvt Ltd

SALARY DETAILS :

Last Drawn - CTC 9.5 Lakhs PA, Abroad, Expected as per company norms

PERSONAL DETAILS :

VIJAYA KUMAR.S., Male, Unmarried, Indian, DOB 21-07-1976

Languages Known to speak & write - English, Tamil

Address - Permanent

33, River Bank Street,

Nemali – 631051,

Vellore District,

Tamil Nadu

REFERENCES :

Mr. Shailendra Rane,

Intertek Testing Services (UK) Ltd. Sharjah Branch,

P.O.Box 4660,Sharjah, United Arab Emirates,

Mob: 009****-*******

S. Jothi Prakash,

Key Account Manager – Industrial & OEM (Southern Region)

Chemoleums India Private Limited,

Chromepet, Chennai – 600 044.

Mob: 0091-9500002120



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