Customer Service Administrative Assistant

Christy Larkins

***** ****** ******

Miami FL ***76

Home 305-***-**** Cell 786-***-****

**************@*****.***

Objective To obtain a challenging position that will allow me to utilize my skills,

education

And experience to contribute to the organizations overall success and growth.

Education National School Of Technology Miami, FL 2006

Medical Insurance Billing/Coding Specialist

. Introduction to Medical Insurance and Managed Care

. Government Programs

. Electronic Data Interchange and Modifiers

. Medical Documentation, Evaluation and Management

. Health Insurance Claim Forms

Experience Wilson Bell Medical Consultants Miami, FL 2006

to Present

Administrative Assistant

. Work with billing of claims

. Customer Service

. Dispute claim payment

. Send letters to patient about payment, Basic collection two party follow

Up calls

. Insurance verification, Insurance follow up, Checking claims payment

Which was has no payment or under paid claims

University of Miami Miami, FL June 2000-

Oct 2003

Senior. Clerk

. Issued appropriate medical charts to proper dept. and maintained chart

area

Performed a variety of office administrative functions

PCA/Humana Miami, FL 1998

Administrative Assistant

. Responsible for answering a large volume of calls

. Administrative functions: faxing, filling, typing

. Managed customer service to doctors requesting billing information

. Billings follow up customer service

. Issuance verification, Insurance follow-up, checking claims payment

Skills Computer Proficiency: MS Word, Excel &Internet. Typing: 45 WPM

Medical Software: Medisoft, 3M Coding & Reimbursement System

Encoder Pro

Excellent customer service and patient care skills

References Available Upon Request

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