Customer Service Sales

RESUME

Sanjai Kumar Tingrikar

Contact No: +91-984*******

E-mail : ******.*********@*****.***

Objective:

Seeking a Challenging career in a professional environment where I can enrich my skills and strive towards reaching organizational goals.

Professional Experience:

1. Organization: Techno Chrome (Bangalore)

2. Designation: Financial Analyst (in the Process of Financial Investment)

3. Period: May 2010 - Till Date

JOB Description:

1. Superannuation Funds processing - using applications like CMS, Caliber, Superb,

2. Secure FX, RM Caliber, RM Superb & check-link

3. Benefit and payment account reconciliation of Superannuation Funds

4. Accepting members deposits (personal or company contributions) – processing banking and loading the funds to member Benefit and Payment / Superb accounts

5. Verifying all legal documents of death cases and processing death payments to related nominees / beneficiaries

6. Processing daily transactions of CMS cases relating to members Benefit and Payment accounts

7. Creating new Benefits and payment accounts & processing exit member calculations

8. Updating all member request relating to their benefit and Payment accounts

9. Processing internal transfer form Payments to benefits and to other Super Funds

10. Take suggestions from quality team to reduce the rework to zero.

11. Preparing work cases and pre validation, which will be paid.

Customer Service Delivery:

1. Processes Database on defined procedures/guidelines.

1. Passing entries in the system with high accuracy.

1. Where required, performs a basic level of research to elicit required data.

1. If data available is inadequate, escalates/follows prescribed procedure to address the same.

Achievements:

1. Received Team champion Award for not showing any financial impact error for more than a year, and for a tremendous improvement in accuracy levels.

1. Received Bullet award for delivering things with 100% accuracy level, Quick learning & initiative taken for preparing process manual procedures.

1. Working on training the new joiners and update the team with any procedure change in the process.

Previous Experience:

Organization: Delta Motors Pvt Ltd (Authorized Dealer for BMW Cars)

Designation: Sales Consultant (Corporate & Retail)

Period: May 2008 - March 2010

Job Description:

1. Attend regular sales meetings with the Sale Manager.

2. Generating leads through Banks / Events / New Launches / Promotional Activities/ maximize the potential from existing customers.

3. Attending walk-ins at the showroom

4. Maintaining daily and monthly report

5. Manage a database of potential and existing customers by creating accurate records and an effective follow up system. (HNI / CEO & MD / Doctors / Builders/ Contractors / Jewelers).

Education:

Name of Course

University / Board

Year of Passed

M.B.A (Finance & Marketing)

Indian Institute of Planning and Management (IIPM)

2008

ADDITIONAL INFORMATION:

Study tour to London School of Economics (LSE), UK as a part of Global Opportunity and Threat Analysis (GOTA)

EXTRA CURRIRULAR ACHIEVEMENTS:

1. Coordinator – Club 4P’s (IIPM – Hyderabad- 2007-08)

2. Coordinator for BMW Golf Tournament at Hyderabad in 2009

3. Coordinator for Quattro Cup (Golf Tournament) at Hyderabad in 2009

Skill Set:

Packages: MS Office-2007, Windows 7, MAC OS Leopard & Lion, Wings, Saral and Tally-11

Personal Profile:

Name

Sanjay Kumar Tingrikar

Father‘s Name

Saibaba Tingrikar

Sex

Male

Data Of Birth

23-03-1983

Marital Status

Unmarried

Language

English, Hindi, Telugu and Punjabi

Nationality

Indian

Address

#13-3-690/3, Anand Bhavan, Ranganath Nagar, Jiyaguda, Karwan Sahu, Hyderabad. 500006.

Declaration: -

I hereby declare that the information furnished above is true to the best of my knowledge

Place: Hyderabad (Sanjai Kumar Tingrikar)

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